Case Study Analysis - Annotated Bibliography Example

He also argues about the issue of organization and how it affects public administration. In this book, Bekkers et al (2006) tried to look at the problem of innovation and how it relates to public administration. The authors look at the process of innovation in the context of IT. They relate this to the use of IT in the public administration and how the technology can be used to create collaboration between the public and government. This book was important in this study with regard to understand the issue of technology and how it could be used to enhance public services.

Denhardt (2011) looks at public administration departments as an organization and then tries to apply the theory of organizational learning. What he is trying to identify is if the government departments can acquire a learning model. The author also looks at the various models that can be used for public administration. The author looks at some of the most effective ones, especially in light of organizational learning. This book was very useful in this study because it provides a new dimension of organizational learning to the debate of effective public administration.

Fang (2002) looks at the issue of government and how technology has assisted in the delivery of services by the government. Ho looks at both the upside and the downside of things with regard to IT technology in delivery of public services. This journal article is especially important as a source of information on how the challenges of using technology in the implementation of public administration. Garson (1999) tackles the issue of information technology in the context of public administration in the following regard.

One, he tackles the issue of contemporary technology in public administration. More importantly, the book discusses the issue of information privacy with regard to the use of electronic service delivery. This is important in understanding how IT relates to public administration and many challenges