Nobody downloaded yet

Public Services Management - Essay Example

Comments (0) Cite this document
Summary
Organisational culture is defined as the set of distinct values and beliefs, which are developed over time, which produces more efficient problem-solving internally and is the catalyst for the specific behavioural norms amongst organisational members. The internal environment of…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93% of users find it useful
Public Services Management
Read TextPreview

Extract of sample "Public Services Management"

Download file to see previous pages Organisational culture shapes the different procedures within the organisation and serves to either obstruct effective goal attainment and problem-solving or facilitates achievement of objectives (Yilmaz and Ergun 2008).
Differences in organisational culture in the public sector versus the private sector are substantial. The public sector is largely characterised by having bureaucratic management systems with a much higher emphasis on establishing control and compliance systems than building flexibility. In the private sector, there is much more emphasis on human relations and human resources, hence employees are engaged and consulted in much higher frequency than in public organisations. This essay describes the disparities between public sector culture and commercial businesses, with an emphasis on bureaucracy, internal talent collaboration, motivational strategy development, and the quality of leader/member exchanges. Research indicates that there are significant differences between private and public sector organisational cultures and, as a result, this disparity creates a variety of negative consequences related to contemporary public service management.
Historically, the public sector in the United Kingdom has been dominated with bureaucratic management systems whereby decision-making is highly centralised and there is little to no consultation with employees in the process of solving organisational problems. However, in response to changing external conditions and new privatisation of public services, it was becoming recognised by public sector administrators that there was a need for decentralisation in order to build a more motivated, committed and collaborative team environment. Known as New Public Management, the goal was to improve managerial accountability, break down the hindrances of consensus management, and generally incorporate some of the more effective and foundational management ideologies used in ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Public Services Management Essay Example | Topics and Well Written Essays - 3000 words”, n.d.)
Public Services Management Essay Example | Topics and Well Written Essays - 3000 words. Retrieved from https://studentshare.org/miscellaneous/1635347-public-services-management
(Public Services Management Essay Example | Topics and Well Written Essays - 3000 Words)
Public Services Management Essay Example | Topics and Well Written Essays - 3000 Words. https://studentshare.org/miscellaneous/1635347-public-services-management.
“Public Services Management Essay Example | Topics and Well Written Essays - 3000 Words”, n.d. https://studentshare.org/miscellaneous/1635347-public-services-management.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Public Services Management

Managing Public Services

...was introduced to many systems because of the value of accountability and transparency it holds. Many countries, organizations, and companies are using it in different sectors as a part of the new reforms that the world is experiencing. Most governments are aiming for management for results in public sectors (Wildavsky, 1992). Examples of reforms include the civil service reforms projected to generate motivation and incentives to public employees, restructuring of organizations in order to create an environment projected towards service delivery and improved coordination of factor inputs, for example, the creation of agencies and reduction of...
12 Pages(3000 words)Essay

Public Infrastructure Services

...Engineers, the public infrastructure services comprises of Aviation, Bridges, Dams, Railways, Roads, Drinking Water, Gas, Energy, Communications, Hazardous Waste Management & Disposal, Waterways, Recreation Areas & Parks, Schools, Colleges & Professional Training Institutions, Public Protection & Security, Religion & Community Centers, Hospitals & Healthcare, Solid Waste Management, Transportation & Transit, and Wastewater management. These Infrastructure Services are primarily established for the People of a country and hence human health & safety is the primary concern in design and deployment of the...
10 Pages(2500 words)Essay

Services management

...Service Management Introduction The foundation of client service management is faith and teamwork. In spirit, leading is precisely communicating the suitable direction and providing association leadership to team members. Creating and maintaining cooperation begins with the task of a head to the client service purpose who has real thump with high-level management. 1. Service concept Customer service management, sometimes referred to as client association management, is a great deal more than attentiveness to client satisfaction. Customers do not desire to be just...
4 Pages(1000 words)Essay

Services Management

...products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management. The Bank currently has subsidiaries in the United Kingdom, Russia and Canada, branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has established branches in Belgium and Germany." (ICICI bank online) History of ICICI bank "ICICI Bank was...
8 Pages(2000 words)Assignment

Delivery of Public Services

.... Locally also, due to the enormity of the issue, local councils are pulling all stops to manage the responsibilities of the local aging population by means testing and analyzing the aging people's assets. "In England, an adult who is eligible to receive social care undergoes means-testing to determine how much they will be expected to contribute to the cost of their care. The means-testing rules are complex. As national rule for residential care, "an individual with assets of more than 22,250 in 2008/9 receives no public financial support. For individuals whose assets are, or fall below 22,250, an assessed income figure is calculated according to national rules that specify what types of income and assets should be included. All... adults...
9 Pages(2250 words)Essay

Public sector services should be managed just like the private sector. Discuss this statement using examples from contemporary management practices

...Public Sector Services should be Managed Just like the Private Sector The discussion on the management practices of public or private sector servicesleads to the discussion on the services to be considered either public or private. The distinction between public sector and private sector services vary from country to country. The distinction some times can not be made clear as the private sectors use state owned assets and provide public services and the state also lease assets owned and managed by private companies. But often a major...
10 Pages(2500 words)Essay

Public Safety Services

...Public Safety Services Introduction The September 11, 2001 attack on USA demonstrated the significance of taking measures to prevent terrorism. The federal government created the Homeland Security Department which was charged with preparation and mitigation measures to various emergencies. Currently, in Farmington, the Emergency Management and Homeland Security Department is responsible for coordinating resources to be used in protecting the residents of the town and their property in case of a crisis and disaster. The Department runs prevention, preparedness, planning, response, recovery and public education programs aimed at mitigating the effects of a disaster or...
4 Pages(1000 words)Research Paper

How has the New Public Management transformed the organisation and governance of public services, and to what extend do contemporary reforms illustrate a post-New Public Management era

...How Has The New Public Management Transformed The Organisation And Governance Of Public Services, And To What Extend Do Contemporary Reforms Illustrate A Post-New Public Management Era? Table of Contents Introduction 3 Discussion 4 Overview of New Public Management and its Characteristics 4 Impact of New Public Management on Organisation and Governance of Public Services 6 Extent of Contemporary Reforms in Post-New Public Management Era 10 Conclusion 12 References 14 Introduction In the contemporary scenario, the effectiveness and the efficacy of any business unit is largely dependent on the approaches of the business units towards the changing business environment (Pride & et. al., 2011). Contextually, it is important... to be transforming...
12 Pages(3000 words)Essay

New Public Management has led to a convergence between the public and private sector and enhanced the delivery and organization of public services. Discuss

...to be on the basis of powerlessness or apathy, all efforts would be geared towards this even if it compromises the quality of services given to the service users. In such instances, the traditional tools and avenues for measuring success in the business and private sector cannot be employed. While the two sectors share several similarities in terms of management methods, they are not entirely the same. This difference can only be appreciated when one accepts that the administration means as well as the values in the sectors are very much dissimilar. Ferlie et al. (2006) notes that the public sector greatly values the interest of the public and also puts...
12 Pages(3000 words)Essay

Critically evaluate the implications of public services outsourcing for the management of labour and industrial relations

...IMPLICATIONS OF THE PUBLIC SERVICES OUTSOURCING FOR THE MANAGEMENT OF LABOUR AND INDUSTRIAL RELATIONS By The Implication of Public Service Outsourcing on Industrial Relations and the Management of Labour Introduction In the modern global business competitive environment, the public sector organisations must adapt and innovate new strategies to sustain revenue and value generation while remaining active. Outsourcing is a new management mantra that came into the existence during the 90s because it was viewed as the most effective tool for the cost cutting (Marsh, 1991). Outsourcing involves the process of the relocation of the public sector’s service inputs to the private sector... others....
12 Pages(3000 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Public Services Management for FREE!

Contact Us