Crowd Management Plan - Essay Example

Think of a world event like the Olympics. Such an event holds people from all walks of life.

Crowd Management Plan for a Facility
Risk assessment incorporates four steps; identification of the risk, assessing and analyzing the risk for potential hazards, treating the risks, and monitoring and reviewing to avoid such occurrences. In the identification phase for risks in the crowd management plan, the following factors are considered; crowd behavior and control, noise levels, risks of fire, weather, and use of drugs and alcohol that would lead to unruly behavior. The plan also incorporates suppliers and contractors. Risks related to their participation in an event must be identified. These could include incompetence of staff, resignation or absenteeism, theft, and loss of assets among others.

In the risk management action plan, the risks are identified in the order, and action is drafted with a timeframe. Responsibilities are allocated to experienced staff and recommendations are drafted on how the risk will be monitored. This justifies that an effective crowd management plan must be in harmony with the risk management plan.
How would you determine if the crowd management plan is effective?
Apart from identifying risks related to a sporting event, the plan is effective if it entails mitigating measures like;

• Hiring of additional staff if the crowd anticipated is larger than the current events held in the sports facility
• Staff should undergo training so that they can offer quality services
• Incorporate an emergency plan. A written action plan is important for this issue. The staff should be in a position to respond to emergencies promptly. Instructions detailing emergency phone numbers, exit routes, and fire extinguisher strategic positions should be accessible to all users of the facility. Any risk and or accident must be recorded by the event holders. This will assist in planning future events.

• Transfer of risk is an appropriate strategy for the organization. Before an event, the event organizer should hold Public Liability Insurance with a detailed Risk Management Plan. The plan should incorporate all risks anticipated during the sporting event.
• During an event, crowd entry to the venue must be controlled.
• An effective communication system to the crowd and individual behavior will reduce risks
• The crowd management plan should indicate how aggressive, abusive, or violent behavior will be dealt with
• Inclusion of first aid kits and programs during the event
• Emergency evacuation routes in the facility and must consider people with disability (Ammon, Southall, and Nagel 101-105).

The two plans must be harmonized since their objectives are one. Read More