Career Action Plan and Self Reflection - Essay Example

anagement Trainee before he/she can become a Department Manager, a Senior Department manager, an Assistant Store Manager, and finally a Store Manager (Primark, 2013a). To qualify as a Store Manager, the key competencies for the job includes hands-on experiences on how to manage a retail store outlet (i.e. sales floor, merchandising, cash office, stock room training, and HR management), good leadership skills, knowledge on health and safety issues, policies and procedures as well as consumer and employee legislations (Primark, 2013a).

Considering the key competencies needed in becoming a Store Manager, this report will give me the opportunity to undergo the process of self-evaluation. Using the first report assignment as a basis of my self-evaluation, I will present a personal analysis, gap analysis, career action plan, and CV preparation in this report. Prior to conclusion, a self-reflection with regards to the development of my team working skills will be provided in details. Because of my past and current work experiences, I believe that I have strong skills, knowledge, and experiences not only when it comes to dealing with customer concerns but also in terms of managing people.

Since August 2010 up to November 2011, I was working as a sales assistant in one of Nike’s retail store outlets in London. Working with this company has definitely taught me a lot about how the retail industry works. Since I used most of my time dealing with customers in trying to find out what exactly they need in a pair shoes, I realized that most of their choices are highly dependent not only on the quality of shoes but also in terms of its performance and fashion design. Between January 2011 up to August 2012, I was employed by FNOT Cars.

With this company, I was able to enhance further my ability to deal with different customers each day. The fact that I was given the responsibility to assign tasks to some drivers somehow improves my leadership and communication skills. (See