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Z-ch12 - Case Study Example

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The main purpose of P&G in isolating team at Clay Street is that the constant interaction amongst highly diverse group of people would help evolve breakthrough ideas. It uses isolation of team from the mainstream organizational activities to reinforce the importance of…
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Answer 12 The main purpose of P&G in isolating team at Clay Street is that the constant interaction amongst highly diverse group of people would help evolve breakthrough ideas. It uses isolation of team from the mainstream organizational activities to reinforce the importance of collaborative efforts through critical thinking and brainstorming activities on problems and solutions. In Clay Street lot of time is spent on upfront activities that are not directly related to the task as they tend to improve understanding across the culturally diverse members and inculcate mutual respect and trust amongst them. The main advantage is that it encourages relationship building that greatly facilitates in overcoming workplace conflicts and work cohesively. The major disadvantage is that lot of time is wasted on non core activities that delays the project outcome. It also increases the overall cost of the project which may or may not generate ideas with great market potential.
Answer 12.2
In Clay Street, the most relevant aspect is the need to develop mental models for assigned tasks through activities that highlight the importance of cohesive team processes for optimal productivity. The length of time in Clay Street becomes irrelevant to wider goals and objectives of the team which is to evolve highly creative solution to the given problems. The various activities and processes help to develop a consistent environment of integrated work which relies on creative inputs from team members coming from diverse background. Moreover, it also helps inculcate mutual respect and confidence on the cultural competencies of members that are judiciously exploited by facilitators and team leaders to enhance team processes and its outcome. The constant interaction and critical thinking over the pros and con of the problem and tentative solutions also promote lateral thinking. This is important because often new perspectives and solution evolve not as well defined processes but as instances of ‘eureka moments’ could emerge as breakthrough ideas with immense potential. Hence, time is not as important as the fact that team members constantly brainstorm the problems and look for out of the box solutions.
Answer 12.3
The core idea of Clay Street is to give freedom to team members to evolve new ideas through various processes and states that is evaluated from diverse perspectives. Moreover, they are encumbered with the failure because they are motivated to look at failures as first step to success. This is hugely critical issue that promotes creativity and equips team members with confidence in their abilities to overcome any adverse circumstances or conflicts. Small companies that cannot afford to send their people to different location for three months in a stretch can nevertheless create conducive environment within their organization for team activities that promote collaboration and help inculcate trust and mutual respect across team members coming from different socio-cultural background. Empowerment of team members is key constituent that significantly contributes to the exploitation of cultural competencies of individuals within team. Most importantly, it increases their ability to interact with each other and seek new perspectives on their ideas. I would use outdoor activities that require greater teamwork like football or small plays that help to understand people in order to achieve the team goals. It would help to improve team processes and emergent states.
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