Human resources contributes at SYSCO - Case Study Example

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The corporate HR team at SYSCO appear to understand their key role in laying proper strategies of the firm to meet its needs. HR…
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Human resources contributes at SYSCO
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SYSCO The market-driven approach adopted by HR as SYSCO illustrate that the department has strategic, operational, and administrative roles with it. The corporate HR team at SYSCO appear to understand their key role in laying proper strategies of the firm to meet its needs. HR department plays the strategic planning role by collaborating with the company in selecting the right workforce to enrich the organisation and assist with organisation development and transformation. HR department at SYSCO recognises that human beings are a key resource to run the company’s operations. For a company to run its operations in a given setting it requires to comply with some rules and procedures set by the existing government authority. These regulations require professional persons to administer it. For SYSCO to receive the Optimas award for general HR excellence from workforce magazine shows that the company have complied with most of the existing regulations and that it is being administered well.
Reducing workers compensation calls for strong health and safety regulations and adherence to the same. SYSCO HR team must have dealt seriously with previous injuries and accidents that had occurred in the company. They must have identified the root causes of the injuries and accidents to forge ahead in reducing the same. In addition, HR efforts have seen a reduction in employee’s turnover especially to the team that works at night. Employees and operating managers input in the survey data has helped in making decisions that retain employees. For instance, employees who work at night can receive extra pay for working at night, receive special treatments like supper, or change shifts every week with those who work during the day. Customer satisfaction is another area that SYSCO HR has worked hard to see grow. They have done this through selecting employees with customer oriented skills and trained them on how to value customers as the biggest assets of the company. Getting feedback form customers might be another means SYSCO HR have used to capture advanced customer needs in their service. Read More
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