Attached - Case Study Example

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The important secondary issues include conflict resolution, sharing of information, and communication among the staff members of the diabetes clinic.
The available resources for HC Administrator are…
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Case Study Question The central issue in this case is team development and ethical culture. The important secondary issues include conflict resolution, sharing of information, and communication among the staff members of the diabetes clinic.
Question 2
The HC Administrator lacks sufficient information on taking action in this situation. This is because the case study does not provide sufficient evidence of sexual harassment.
Critical questions for this case would include:
Why should such claims be made?
What is the relationship between the two individuals?
Is there evidence for these claims?
Question 3
The available resources for HC Administrator are training resources on harassment and necessity of communication. However, HC Administrator would need human resources on experts on guidance and counseling. These experts will provide valuable information to employees on respect for each other and necessity of communication.
Question 4
The response and action of Tim to talk with both Maggie and William independently was appropriate for this case. This is because the sharing process of the information resulted in identification of individual concerns. However, I would have acted as a mediator and invite both Maggie and William in the mediation table. The mediation process would then result in solving of the pertinent issues between Maggie and William.
Question 5
The pertinent leadership issues pertinent in this case are problem solving and team leading and management. This is because Tim, who was managing the diabetes clinic, was faced with a challenge of resolving the relationship conflict between Maggie and William. In addition, Tim was not in a position to create and manage an effective team for the diabetes clinic staff members.
In order to manage this situation, I would ensure that I develop the team effectively. This would include identification of weaknesses, strengths, and talents of the staff members (Pingree, 2011). Further, I would embrace the element of communication, which would facilitate in decision-making, and sharing of information. This would create an ethical culture where employees respect each other.
Question 6
The significant issue in the case was team building and management. This is because the staff members in this clinic could not work in unison. In additional, ethical culture was a significant issue in the case. This was evidenced by the conflict in the relationship between Maggie and William.
Pingree, L. (2011). The Manager’s Guide to Becoming Great. United States of America:
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