Parking and Transportation Office Assistant Job - Essay Example

The Parking and Transportation Office Assistant is required to have a strong inclination towards teamwork as he will be working with supervising staff and other administrative staff for technical and functional assistance. One has to be professional in appearance to keep a good image of the office he represents and to demand respect from the people he deals with. Moreover, the Office Assistant should have a passion for excellent customer service because it is his basic duty to communicate with them. Therefore, with this demand the job requires, the employee should also have the ability to think creatively and critically as well as work independently. He should have the initiative to oversee the organization of the office and its efficient functioning as needed. Attention to detail is required to keep the office running efficiently and smoothly including details to information entered for recording purposes.

The Office Assistant should have a good working knowledge of computer software especially Word and Excel for the entry of data gathered during the day. He should have gained a one-year experience in general clerical duties. He will be under direct supervision while learning work requirements and responsibilities will widen as one learns to perform basic duties and seem to show mastery of which.

Examples of specific duties are as follows: answer phone calls and inquiries regarding parking and transportation services offered by the school; personally receive customers and attend to their needs and inquiries regarding parking and transportation of the school; type information like inquiries, parking permits sold, permits ordered, parking citations issued and the like; enter data on Word and Excel processors for record-keeping; proofread and process documents like general correspondence, forms, memos, and documents from drafts, notes, verbal instructions; process applications, approved parking permits and licenses; collect fees and record payments; review documents for accuracy and complete them as required by supervisor.

For the wide use of clerical tasks, the Office Assistant should have sufficient knowledge of correct English grammar, word spelling, and use of punctuation marks. The ability to organize records and maintain the accuracy of the records kept. He must have the initiative to learn more than what is taught within the context of one’s job descriptions to generate a fast-paced working environment. The employee should have a good critical eye for office management including mathematical abilities enabling him to perform duties correctly without supervision when the need arises. He should also perform duties related to assigned functional areas and departments for good performance ratings necessary for promotions to Senior Office Assistant which will cover a wider scope of responsibilities.