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Socio-technical leading to IT failure in Terminal 5 - Essay Example

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Today, socio-technical aspect contributes to find out the causes of failure and poor performances of information systems. The sophisticated information systems…
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Socio-technical leading to IT failure in Terminal 5
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Before merger of these two characteristics, socio and technical, the strategic planning for developing information systems was poor. The information systems were developed according to technological needs and the experts had formed systems on technical framework (Flichy, 2003). In this world of competitions, the organizations need perfection and reasons to be major contestant in the relevant field. Choppy and Sokolsky (2008) express that the efficiency, quality of services QoS, work load, accuracy and management are possible only by the help of socio-technical involvement.

For the achievement of strategy of planning and development, the organizations implement and evaluate the state-of-the-art technologies with the flair of socio-technical system. On the other hand, as Godinez et al (2010) articulate, the dependency on technologies and hiring untrained staff are the factors which create lots of hindrances. And socio-technical system has also the limitations, so that the possibilities of design of faulty systems still persist in the world. Today, the concept of data management is incomplete, almost impossible, without information management systems.

Information systems supply a complete and wide-range of solutions for organizations, either public or private. Curtis and Cobham (2008) express that the information system applications, based on software and hardware, are developed for different purposes and for different organisations. Airports, railway stations, hospitals, universities, accounts and audit bureaus and almost all the public organizations use these applications for ease in management. Information systems also help in decision making and timely completion of projects (Ulrich and Newcomb, 2010).

In this paper, the relationship between information systems and socio-technical system is widely discussed. Moreover, the

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