Employee Performance at British Airways - Essay Example

Add to wishlist

Summary

The paper "Employee Performance at British Airways" discusses that by adopting the approach of coordination instead of traditional methods of control, whether British Airways could gain an advantageous edge over its competitors is the concern of this study…

Download full paper File format: .doc, available for editing

GRAB THE BEST PAPER95.8% of users find it useful

Read Text Preview

Subject: Miscellaneous
Type: Essay
Level: Undergraduate
Pages: 25 (6250 words)
Downloads: 2
Author: annabeljakubows

Extract of sample "Employee Performance at British Airways"

Download file to see previous pages

From a future-oriented perspective, control can be seen as the “exercise of influence over the actions and decisions of others” (Camillus, 1986:9). The remedial perspective has of late been set aside as old-fashioned. The future-oriented perspective has more relevance today. Early research (Antony, Dearden and Vancil, 1972:2) had concluded that every control system essentially has four elements, namely, a detector or sensor, an assessor, an effector and a communications network. These respectively are linked to measuring problems, determining the importance, altering behavior and transmitting information to all those who are concerned (Antony, Dearden and Vancil, 1972:2).

Management control was defined by Antony, Dearden and Vancil (1972:6) as “the process by which managers influence other members of the organization to implement the organization’s strategies” (Antony, Dearden and Vancil, 1972:2). This is only a primary level definition when compared to the advanced thoughts involved in the current management studies. A recent management theory book (Macintosh and Quattrone, 2010:3) has drawn attention to the phenomenon that half of the world thinks control is undesirable and against freedom and the rest believe that the world is in chaos and needs to be more in control.

As management theoreticians went on having a deeper understanding of this concept, a consensus was evolved where bureaucratic control is replaced by intelligent control (Leitch, 2008:8). Today control management systems are designed so as to “give each person the benefits of effective and helpful supervision while information about control performance is moved efficiently upwards and used” (Leitch, 2008:101). Control management now involves setting the standards for effective performance, evaluation of performance according to those standards and altering behavior to better the performance if any lacuna is found.

If the standards are not being met, there has to be an assessment and corrective actions need to be taken.

...Download file to see next pages Read More

Cite this document

APA
MLA
CHICAGO

(“An investigation into the impact of control management practices on Essay”, n.d.)
An investigation into the impact of control management practices on Essay. Retrieved from https://studentshare.org/miscellaneous/1568629-an-investigation-into-the-impact-of-control-management-practices-on-employee-performance-at-british-airways

(An Investigation into the Impact of Control Management Practices on Essay)
An Investigation into the Impact of Control Management Practices on Essay. https://studentshare.org/miscellaneous/1568629-an-investigation-into-the-impact-of-control-management-practices-on-employee-performance-at-british-airways.

“An Investigation into the Impact of Control Management Practices on Essay”, n.d. https://studentshare.org/miscellaneous/1568629-an-investigation-into-the-impact-of-control-management-practices-on-employee-performance-at-british-airways.

Cited: 0 times

CHECK THESE SAMPLES OF Employee Performance at British Airways

The dynamics of employment relations in British Airways

The paper brings forth the dynamics of employment relations in british airways.... The project analyses whether and how british airways evaluates the performance of its employees.... This assignment analyses the various employee engagement strategies and employment relations strategies in british airways and the associated policies and practices implemented by the organization.... The project also analyses whether and how british airways evaluates the performance of its employees....

15 Pages (3750 words) Essay

The Impact of Using Surveillance Systems in British Airways

The paper "The Impact of Using Surveillance Systems in british airways" states that surveillance has always been an issue on the part of the consumer and the employee.... british airways (BA) have always been at the forefront of providing excellent air travel services not only for the United Kingdom but also for the rest of the world.... This study was conducted to investigate the implications of surveillance systems on companies such as british airways....

14 Pages (3500 words) Essay

Employee Performance at British Airways

This research has focused to understand the perception and beliefs of the employees of the british airways relating to Control Management in their organization.... Toward this end, this study posed 14 questions to british airways employees asking that the employees participating in this study state an agreement or The research study has focused on the sampling out of the employee groups and categorization of them into Best Performing, Average Performing and Low Performing....

15 Pages (3750 words) Essay

Organizational Environment and Behavior of British Airways

The company that is the subject of this research is british airways.... This paper illustrates that british airways follows a particular organizational structure which has a huge impact on its growth.... british airways is the largest airlines company in the United Kingdom.... Based on the Fleet size british airways is the largest airlines.... In 1972 british airways Board was established by the government of UK for managing two nationalized airlines company....

10 Pages (2500 words) Research Paper

Employee Relations in British Airways and Jet Airways

The paper 'Employee Relations in british airways and Jet Airways' gives advice to the companies' management to ask for workers' feedback on all personnel projects in time and in case of their disagreement with the leaders' position, encourage a constructive dialogue instead of a strike.... The employee relations in british airways and Jet Airways will be critically examined using the Salamon's 4Ps of Industrial Relations, i.... The employees of british airways are represented by the following trade unions: the British Airline Pilots Association (BALPA) – which represents the pilots of british airways – and Unite, which represents the employees working in the other positions across the organization....

11 Pages (2750 words) Case Study

Reactions To Control Management Of British Airways Employees

The paper "Reactions To Control Management Of british airways Employees" discusses how improving control management could improve employees performance.... The need for this study is justified by the fact that if organizations are unable to realize the negative reactions to their control functions, it would greatly hamper the performance of their employees.... It also focuses on that how to improve employee attitudes toward control management at all levels of the job hierarchy....

24 Pages (6000 words) Case Study

Employee Relations at British Airways

This paper demonstrates how british airways has been a major competitor in the global airline industry.... The criteria mentioned above should be also used in the case of british airways: the decline in the firm's performance should be effectively faced through appropriately customized employee relations schemes; the policies currently used by the firm's managers – as analyzed below – cannot be expected to benefit the firm in the long term even if in the short term the increase of the firm's profitability is achieved....

13 Pages (3250 words) Term Paper

Managing Employee Relations - British Airways

This paper "Managing Employee Relations the Case of British Airways" focuses on the fact that employee relations at british airways have undergone significant changes, due to a variety of different factors.... After the fact of the airline degradation, british airways has struggled to maintain a competitive identity and hold solid ground with employees as competitive entities began adopting value-added business models where employees are considered to be paramount resources to sustained competitive advantage....

10 Pages (2500 words) Case Study