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Listening - Assignment Example

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Almost all the conflicting parties who were subjected to mediation under his administration have been reconciled. In fact, there was a period when there were only two or three disputes…
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Download file to see previous pages... y dad acts as a mediator to a dispute, he tends to listen carefully by not interrupting the party speaking and seems to keenly observe facial and body expressions. I also notice that whenever he speaks, he always relate his views to actual situations. He conveys his message to the parties in a very professional way and makes sure that he gets the correct information so as to give the best advice (McKelvie, 2009). He always respect, value and acknowledge differing opinions which makes the conflicting parties less argumentative (Rogers & Farson, as cited in Shapse, n.d.). One characteristic that separates him from other mediators is that he has the charisma to entice people to hear and understand whatever he says. These attitudes have greatly improved his relationship with our family and everyone else in our town (Crotts, 2010). My dad has many friends from all walks of life. Almost everybody knows him well. At home, family members rarely argue even on trivial matters. All of us in the family have been inspired by his calmness and openness to everything. He is not easily angered. When he talks to me, I can see a very matured and sensible human being. Another thing, my father is a disciplinarian and sometimes perfectionist. Whenever he sees you texting while he’s talking, he will pause for a moment and wait till you listen ...Download file to see next pagesRead More
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