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Making use of knowledge management system - Essay Example

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In order to succeed, companies need to take necessary measures to gain competitive edge in the market, be equipped with required knowledge, value…
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Making use of knowledge management system
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Download file to see previous pages It has been witnessed that at times, knowledge management systems don’t tend to be as successful as desired by the management. Therefore their causes of failure will be analyzed, along with the factors that contribute towards their success.
Knowledge management systems can be defined as the set of modules to identify, create, store, acquire, use and share organizational knowledge to improve performance of the employees and thus the organization (Abdullah et al 2005). It basically involves two activities;
Knowledge has become the most important driving force for any nation or organization. The level of performance of an organization depends on the quality of knowledge and therefore its productivity (Drucker 1994).
Klimesova (2009) states that collection of information and knowledge has a greater meaning than dispersed pieces of information. Knowledge management systems give the opportunity to the professionals to pass on their knowledge and experiences to their peers so that the asset of knowledge is not wasted and spread across the whole organization. Knowledge management systems provide the platform on which information can be available to the employees whenever they need it and gain benefit (Sornlertlamvanich n.d.)
Knowledge in an organization can be categorized into two main types; tacit and explicit knowledge (Sanchez n.d.). Tacit knowledge is considered to be very valuable since it is based on a personal level and lies in the heads of the employees. It is the end product of one’s personal experiences, beliefs, ideas etc. On the contrary, explicit knowledge revolves around numbers and words, product specifications, universal principles etc. This kind of knowledge can be easily processed and stored in a database (Clark 2002).
The research shall contribute to the field of knowledge management systems by providing a comprehensive ...Download file to see next pagesRead More
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