Download file to see previous pages...
Its workforce of over 17, 000 men and women voted Iceland Frozen Foods the third most successful company compared with all other companies in motivating them to do their best.
Four years before the turnaround, morale was ‘at rock bottom after 40% of staff at the Deeside head office were made redundant’ (The Sunday Times, 2009). It is quite reasonable to assume in retrospect that top management at the time was incapable of motivating the workforce to achieve profitability and ensure the survival of the firm. It is quite likely that ‘scientific management’ or Taylorism as it is also called, may have been, the paradigm under which the top managers of Iceland Frozen Foods worked, in running the day to day affairs of the company. Or, they may not even have given much thought to motivating the workforce, but merely continued on traditional lines, hiring and firing believing that labour was a disposable item.
Taylorism is explained as the ‘decoupling of the labour process from the skills of the workforce’, and has been defined as ‘management strategies that are based upon the separation of conception from execution’ Pruijt, 2000). The knowledge and skills of how best to run the enterprise are confined to the heads of the few top mangers. The rest of the workforce merely follows orders to the letter. They have no discretion as to how they do their day to day jobs. They have to follow strictly laid out procedures. This may work well in some industries, say on a car assembly line, but in enterprises with close customer contact, this approach is unlikely to be optimal. Nevertheless, Prujit also acknowledges that McDonalds and call centres (customer service operations) use such strategies and can claim success by ensuring ‘predictability and controllability’ (op. cit.).
After Taylorism , Herzberg’s two-factor motivational theory became influential in alerting management to the value of tapping into the need for
...Download file to see next pagesRead More
For the purpose of this paper ‘Critical thinking’ will defined using the Yourdictionary.com (2011) definition insofar as the topic refers to the processes used to analyze and evaluate multiple channels of information and practice sound reasoning to guide conclusions to guide behavior.
Critical thinking is irreplaceable and integral part of the academic field, because this is the basic way in which knowledge is constructed and developed. In the academic battlefield researchers and scholars are seeking explanations and answers to various open questions.
Critical thinking involves drawing sound conclusions based on facts and observations. For any organization to succeed, it needs employees who take decisions based on their critical thinking ability. In other words, it is the ability of members to ask significant questions, evaluate the complex information collected, make complex decisions, and above all anticipate the outcome of those decisions.
our ability to have a good critical thinking, we are empowered in understanding the nature of a problem and eventually finding ways on how we could effectively and accurately solve the main cause of a given problem.
Aside from the importance of solving problems, critical
Critical thinking can be defined as disciplined, self directing which exemplifies the perfections of thinking appropriate to a particular mode or domain or thought (Paul, 1990). The use of critical thinking is useful in all aspects of life. Its application has
She looked inside herself and weighed her values against her needs. She is broke yet she held on to her value of honesty. Her position is based on moral judgment since she even though about her friendship with Tanya.
Additionally, learning the different aspects of critical thinking is crucial in that it would enable me as OD practitioner to question information and other people’s ideas and make appropriate conclusions. Clarity enables one to come up with new
Faced with similar circumstances, it is not absurd that a group of people will hold different opinions, react differently, and draw different conclusions as to the right course of action. Right and wrong cannot be absolute parameters because what is right in one