Paper on TQM in International Business - Essay Example

Summary

Hotel Leela Kempenski, fifteen kilometers from Trivandrum (Thiruvanathapuram) Airport, is a subsidiary of the Global the Leela Palaces Hotels and Resorts. It is Keralas largest resort with 182 guest rooms and suites and is spread over an area of fort four acres. The Leela…

Download full paper File format: .doc, available for editing

GRAB THE BEST PAPER93.7% of users find it useful

Read Text Preview

Subject: Miscellaneous
Type: Essay
Level: Masters
Pages: 17 (4250 words)
Downloads: 2
Author: molly58

Extract of sample "Paper on TQM in International Business"

Download file to see previous pages

The Sea-View Wing houses The Club at The Leela and is perched on a cliff overlooking the sea (Leela Hotels, 2010). Hotel Leela Kempenski, Kerala offers traditional Indian hospitality and embraced by the grandeur of modern luxuries. It offers luxury accommodation and delicious food and beverage along with outdoor swimming pools and fitness center to its guests. Due to its location between two scenic beaches, Hotel Leela Kempenski provides its guests with an extremely pleasurable experience. Its state of the art business facilities; plush accommodation, fine dining experience and hospitable services make it one of the most sought after Luxury Hotel in Kovalam (Leela Hotels, 2010).

The Leela Kempenski Hotel, Kovalam is considered to be one of the finest business hotels in Kerala. The convention center can accommodate about 1000 delegates and other smaller conference rooms have a seating capacity of 30 to 100. All the conference rooms are equipped with top quality audio-visual facility (Leela Hotels, 2010). Dining at the Leela Kempenski Hotel, Kovalam is an elaborate affair. The presentation, which is as important as the quality, is extremely extravagant. The restaurants and bar are at par with international standards and offer delicious food and beverages at several eateries in the hotel.

Leela Kempenski Hotel, Kovalam offers its guests with recreational facilities that help them relax and enhance their pleasurable experience. The Hotel also offers its guests with an information desk that provides them information regarding all the services being offered. The core focus of Leela Kempenski Hotel’s policies is to deliver ultimate value to the customers. It has established a Customer Relationship Management system which offers customized services to the guests thus resulting in customer retention and loyalty.

This is done by offering customers with exclusive dining services, world-class

...Download file to see next pages Read More

Cite this document

APA
MLA
CHICAGO

(“Paper on TQM in International Business Essay Example | Topics and Well Written Essays - 4250 words”, n.d.)
Paper on TQM in International Business Essay Example | Topics and Well Written Essays - 4250 words. Retrieved from https://studentshare.org/miscellaneous/1561835-paper-on-tqm-in-international-business

(Paper on TQM in International Business Essay Example | Topics and Well Written Essays - 4250 Words)
Paper on TQM in International Business Essay Example | Topics and Well Written Essays - 4250 Words. https://studentshare.org/miscellaneous/1561835-paper-on-tqm-in-international-business.

“Paper on TQM in International Business Essay Example | Topics and Well Written Essays - 4250 Words”, n.d. https://studentshare.org/miscellaneous/1561835-paper-on-tqm-in-international-business.

Cited: 0 times

CHECK THESE SAMPLES OF Paper on TQM in International Business

TQM IMPELEMENTION

Name Tutor Institution Subject Code Introduction Used to define programs that consider the Organizations quality perspective, many organizations in the United Arab Emirates (UAE) use total Quality Management (tqm) to help them achieve the most common goal of profit share rise and improved customer relations.... An example of company that has employed tqm is the Abu Dhabi National Oil Company (Rawlins, 2008).... tqm works on the assumption that the superiority of goods and processes is normally the conscientiousness of all who are involved in the manufacture or using up of the products and/or services presented by an institute, requiring commitment and the participation of administration, personnel, suppliers, and clientele, to convene or surpass client expectations....

4 Pages (1000 words) Research Paper

Group Project Report

This definition gives further illustration of tqm in service and in manufacturing industries.... Introduction Total quality management (TQM) has been an important feature in the operational aspects of operation in both business and manufacturing.... The recent decline of the economy should lead company to realize that the most powerful manner to remain competitive is by implementing high standards of quality and to realize that in business, satisfaction of customers should be first priority....

10 Pages (2500 words) Research Paper

Total Quality Management Issues

Globalization and intricate The increased pace of technological development, complex customer demand as well as local and global market competition have turned out to be more sophisticated and intense, complicating the overall business activities.... To counter the ever increasing contemporary business challenges, a good number of modern global organizations have embarked on utilizing TQM, which presents numerous opportunities.... Using resources in the expansion and technologically oriented approaches in their daily business undertakings....

8 Pages (2000 words) Research Paper

The Strategic Management Plan of Abu Dhabi Police Department

Most books that discuss Total Quality Management (TQM) focus on for-profit organizations in which the bottom line is growing the business.... Chapman and Hall (1991) outlined six key concepts of TQM: customers, never-ending improvement, control of business processes, upstream preventive management, ongoing preventive action, and leadership and teamwork.... hellip; According to Ross (1999), the goal of tqm is to obtain customer satisfaction.... These books generally present the concepts of efficiency and competitiveness as underlying principles in tqm, but in practice, tqm is actually Strategic Quality Management, and its focus is on customer value....

15 Pages (3750 words) Research Paper

Banque Saudi Fransi Outline of Overall Strategy

study on the implementation of tqm in Banque Saudi Fransi has been envisaged.... revious research conducted on the application of tqm in banks has been reviewed by Naeem et al.... In the review, Rahman and Siddiqui conducted a survey in banks to determine the application of tqm in their departments.... Customer focus is considered to be one of the keys to business success.... Customers enjoy efficient international banking services for trade and fund transfers through a network of correspondent banks and support from CALYON, the international network of one of the ten largest banks in the world....

13 Pages (3250 words) Research Paper

TQM Issues of Toyota Company

The author states that tqm for Toyota became about revenue and about making cars with better performance, not about providing safety for customers.... Companies will need to make sure that their tqm protocols are honest and designed to protect customers as well as market share.... Not only had they established themselves as being nearly synonymous with tqm, but they also had become well-associated with Kaizen and quality circles.... What is certain, even if the tqm idea they deployed was philosophically sound, is that Toyota became complacent due to their success....

12 Pages (3000 words) Term Paper

The Producers and Marketers of Chevrolet

The following paper under the title 'The Producers and Marketers of Chevrolet' presents the business environment which is becoming more complex and wider affecting almost every organization irrespective of its organizational structure and operations.... hevrolet is a world-renowned brand and is owned by GM, an American automaker that is also recognized as one of the market leaders in the international automotive industry.... It was first introduced in the market during the early 1900s and since then it has gained a remarkable growth in the international platform....

10 Pages (2500 words) Research Paper

International Brand Management - Case of Tom Ford

Tom Ford is one of the international brands that have had its impact on the globe.... This paper will analyze what type of brand Tom Ford is and highlight its uniqueness.... The author of the paper tells the founder of the brand name Tom Ford is Ford who studied architecture but came into the fashion limelight during a period when he worked for Gucci....

10 Pages (2500 words) Term Paper