The Use of Performance Measurement Targets within the Public Sector - Essay Example

However, there are some concerns about the efficacy of this method of performance measurement concerning the quality of training. Opponents of this method argue that this split has put each region under pressure from the management to achieve the stipulated target contact time at the expense of quality. That notwithstanding, this method of performance measurement carries with it merits in terms of ensuring quality and accountability to the tax pay taxpayer public sectors. Hence, this paper shall seek to investigate the efficacy of the government target performance measurement with specific reference to Her Majesty’s Prison as well as Ambulance Services; a sub-component of the National Health Services (NHS) into a wider view of its efficacy on the quality-of-service provision within the public sector.  
 Table of Contents
1. Abstract
2. Introduction and Background
3. Literature Review
4. Performance Measurement in Context
5. Overview of Tools for Performance Measurement
6. Validity and Reliability of Performance Measuremt
7. Findings and Discussion
8. Conclusion 
9. Reference List

Introduction and Background

            Her Majesty’s Prison service has Service changes with reencountering Ambulance services have been of no exception on the other hand concerning response time to patients or persons in medical redress. In particular, the said transformation is known to have begun at the start begun just ended decade in which case the aforementioned prison service together with the other government-run service providers for example the police force, was given agency status after losing the much-acclaimed crown immunity. Perhaps it is imperative to note that this translated into the respective public service provider being given the autonomy in terms of managing their area. By so doing, every establishment was to be responsible as far as the achievement of stipulated outcomes is concerned and thereby be accountable to the taxpayer. Of importance to note is the fact that Her Majesty’s Prison and Ambulance services to the wider public were evaluated against Key Performance Indicators (KPIs), which also included hours that are spent by prisoners from the cell as well as the number of escapes about police force.