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The operations of a spares supply and service support

The operations of a spares supply and service support - Case Study Example

Summary

It was established in 1987, over the years, it has earned reputation for the supply of high quality air compressor spare parts and provision of excellent repair and maintenance post sale services to all its…

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The operations of a spares supply and service support

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Subject: Miscellaneous
Type: Case Study
Level: Undergraduate
Pages: 7 (1750 words)
Downloads: 3
Author: cloyd65

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The company sources its supplies directly from Air solutions manufacturing plants in Birmingham and Manchester. Airco will also purchase the Industrial Air Compressors (IAC) and Heavy Duty Air Conditioning Unit directly from Air solutions because it offers discount for bulk buyers and the parts purchased are genuine. The company anticipates distributing Industrial Air Compressors (IAC) spare parts until the year 2014 while Heavy Duty Air Conditioning Unit (HACU) spare parts will be distributed by the company until the year 2017.

This is because the company supports distribution of spare parts of a particular machine or equipment of a particular company for a period not more than fifteen years since the first year a machine or equipment has been introduced to the market or since major modifications of an existing machine or equipment has been made and released to the market. The aim of the company is to ensure that all spares of Industrial Air Compressors (IAC) and Heavy Duty Air Conditioning Unit are available and accessible at all times.

In addition the company strives to provide quick service to all its customers. The company has three outlets. The main outlet is situated at Birmingham while the other points are in Leeds and Manchester. At the above selling point, the company is able to reach all its customers with ease and low cost. By the end of 2017, Air Solutions Company would have supplied a total of 180,000 Industrial Air Compressors (IAC) and 180,000 Heavy Duty Air Conditioning Units. This is because each year, it sells 12,000 units each of them.

By the end of 2017, the company would have about 19,800 total customers in the United Kingdom for both Industrial Air Compressors (IAC) and Heavy Duty Air Conditioning Units. It would have also sold a total of 1,497,600 spare parts. 806,400 spares of Industrial Air Compressors (IAC) and 691,200 pares of Heavy Duty Air Conditioning Unit (HACU). Airco Company would be commanding 7%

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