Download file to see previous pages...
Empirical and theoretical studies have found evidence that the organization has an estimated seven thousand buses inside the United Kingdom alone. Arriva enjoys thirty percent share of London’s public transportation services. It provides efficient and effective services inside the city. It also connects London with other major cities like Liverpool and Manchester. Arriva even provides passenger services from London to remote areas in Wales. The success of the organization has been due to its focus on customer satisfaction and operational excellence. It seeks to provide an exhilarating experience for passengers. Customer desires and aspirations are at the forefront of Arriva’s business and marketing strategy. The overall aim of the organization is to transform the public transportation industry to serve customer interests. Finally the organization seeks to become the catalyst for revolution in the public transportation industry.
External factors have been defined as the rapid changes in the business environment that impact organizational performance (Kotler, 2001: Pg 73). These factors can either have a positive or negative impact on the performance of business organizations. Firms need to carry out extensive audit and analysis of the business environment. They need to utilize a goal oriented approach in order to respond to external challenges. Arriva plc has been influenced by a number of external factors.
The Transport Act passed in 1985 ensured the deregulation of the British transport industry. Deregulation has been a major external factor on the performance of Arriva plc. The benefits of deregulation have been the transformation of the organization into the fifth largest bus operator in the United Kingdom. It has also provided efficiency and effectiveness in bus services. The organization registered “contract mileage in London up 5%” in the year 2008 (Arriva, 2009: Pg 12). Also fuel
...Download file to see next pagesRead More
Who and what are these influences depend solely on the person. Career – the focus of most of life’s activities. Right from the time an infant is born, what he or she will become is the question on everyone’s minds. Whether the child is going to be a doctor or a businessman or a soldier would be the thought running in the mind of every parent.
3 The article, “Starbucks 'paid just ?8.6m UK tax in 14 years'” written by Simon Gompertz on 16 October 2012. 4 The article, “Apple sells over 5 million iPhone 5, supply constraints loom” written by Poornima Gupta and Jennifer Saba on Sep 24, 2012.
The District has a well developed road network with good strategic links from the centre to the rest of the region and elsewhere. Public transport, walking and cycling play a vital role in meeting a very significant travel need in the community as around 35% of households do not have access to a car.
Stakeholders can be direct stakeholders like shareholders or indirect one's like environmentalists. While identifying the stakeholders the company must look beyond the formal structure of the organization. Therefore it is required to have a look at informal and indirect relationships as well.
imes have made the businesses more competitive thereby making it obligatory for them, as well as for the working force to become more flexible and swiftly adapt to the changing technologies and work environments. The fast changing dynamics of the current business processes
Union Pacific Railroad Company is doing a great job till now to survive in the American railroad industry. Taking First plc as an example, we would look at the efforts of Union Pacific Railroad Company to maintain sustainability and their position as market leaders. Let’s carry out a PESTEL Analysis of the Union Pacific Railroad Company.
avoid this, corporate planning is called for to put up a stable firm, which is able to override all upturns and downswings in an environment of business. Here, the owners of the business need the services offered by professional planners for the survival of a business.
In order to meet the customer needs in the markets the company serves, the individuals must fulfill the duties allocated effectively (David, 2015). The delegation and allocation of tasks ensures delivery of superior services leading to
The author states that IKEA performs extremely well after combining the benefits of duplicating their franchise operations with the gains realized after being able to adjust and transfer the ensuing knowledge and skills through the international corporation.This process is commonly known as flexible replication.
8 Pages(2000 words)Essay
GOT A TRICKY QUESTION? RECEIVE AN ANSWER FROM STUDENTS LIKE YOU!
Let us find you another Essay on topic Managing External Influences on Local Bus Company for FREE!