Technical Issues in the Management of Information Systems - Essay Example

A comprehensive approach is required for the development and management of information systems.
Introduction
Information systems provide managers with support systems for decision-making while planning, organizing, and controlling projects. They contribute to budget control, meeting deadlines, and fulfilling technical specifications (Raymond & Bergeron, 2008). However, over 60 percent of IS projects have been failures (Goepp et al., 2008). Knowledge of people and organizational issues in the implementation and management of IS has been growing (Ash et al., 2008). Group problem-solving approach has a positive influence on IS development and implementation (Tesch et al., 2009).

Organizational and Technical Issues
In the context of several stakeholders, implementation of information systems is likely to be disappointing and troublesome, if stakeholders are not identified and their interests are not taken into consideration (Boonstra & de Vries, 2008). A “fit” between organizational characteristics and business processes embedded in the system affects the likelihood of implementation success or failure (Morton & Hu, 2008). Management of information security has been a challenge, as it has been neglected and skills needed for organizational culture have not been adopted (Ashenden, 2008).

Organizations should be able to evaluate the implications of knowledge management (KM) within their technical infrastructure and identify the role of tools in the flow of knowledge in organizational processes (Rodríguez-Elias et al., 2008). KMS designed to support specific goals is more appropriate, as knowledge problems are divergent across organizations (Hahn & Wang, 2009). The quality of information and system integration were found to influence the usefulness of IS; which was a good predictor of extended usage (Saeed & Abdinnour-Helm, 2008). While developing IS, business processes and supporting databases should be closely related (van Hee et al., 2009).
Yen et al. found that the implementing team created a higher level of integration and effective management of projects within the organization, influencing the success of IS (2008). The involvement of users and designing models of an integrated enterprise is necessary for the development of IS (Goepp et al., 2008). The development of organizational competencies helps in harnessing IT and gaining a competitive advantage (Dhillon, 2008). Read More