Electronic government - Essay Example

The commencement of the new system of e-government can be simply linked to its purpose (Kostopoulos, 2003). The development in technology has gbrought new challenges in governments facilitating its emergence. The purpose of electronic government is to build the complete digital age and work as the best intermediary for the information through whole the state. Choudrie et al (2004) refer the purpose of e-government, to the emerging need to improve the external and internal relationship with the stakeholder and share the knowledge with them.

Meanwhile, Bwoma and Huang (2003) highlight another purpose of e-government, which is to cut cost. It should be noted that there is an increase of government expenditure in building more offices and agencies around the country to provide the government services to the citizen and mismanagement and poor organization which will affect the whole public expenditure. E-government cut cost by making operations constrained online. Information technologies has been widely used in institutions either public or private sector.

So, the governments are eagerly looking toward an information technology to improve their services and relationships. Gong further; it is useful identify the meaning of e-government. Kostopoulos (2003) has mentioned that the use of web technologies will force improving the interaction and the communication between the government and its users. Moreover, the internet will be the best solution for government to establish an agencies opened for 24/365 to serve there customers. Similar to this definition, Zhenyu and Peterson (2003) note that e-government are those technologies which help the government to establish a new line of services to deliver to the citizen and help the citizen to interact with those services and access information.

Provision of such services will reduce the need to directly contact the