Successful Contract with Wyvem - Essay Example

The success of this partnering contract depends very much on the following: first, all parties involved must be willing to honour the contract. For SCC there is a need to abide by the contract laws as stipulated in the agreement. Wyvern needs to adhere to correct business procedures and procedures as failure to do so may lead to the cancellation of the contract. Of much importance is the nature of the contract as it touches on a key service delivery area of the Somerset County Council.

In the event, Wyvern fails to observe the set standard in executing its duties in the cycling of waste, environmental degradation in the form of pollution will occur. This can be a barrier to the success of the partnership. Customer focus is important in this contract because the customer is the final consumer. Wyvern cannot realise profits without maximizing sales from its products. The Household waste recycling centres will need proper and professional management, which will ensure customer satisfaction.

Customer satisfaction largely depends on how customers are treated when they visit the centres, how their views and concerns are responded to and acted upon and whether they perceive the management of the centres to value them. For the partnership to succeed Wyvem will need to restrict its operations and practice within the standard limits set in the contract. For instance, it can only obtain waste within the rules set by Somerset County Council. The incentives offered by Wyvem must fall within the agreement just as the penalties Wyvem introduces to defaulters in the process of execution of its tasks must be within acceptable limits.

The payment mechanism between the parties will hold as stipulated in the contract/agreement and no matter the amount of profit Wyvem realises from the recycling business, Somerset County Council is not entitled to claim extra benefits from Wyvern. Therefore adherence to the rules and regulations entered in the contract is necessary for the success of the partnership contract. The future of the contract largely depends on how keenly the senior compliance officer plays his/ her role. As a senior compliance officer, I am responsible for ensuring that all employees and agents comply with the existing registration act.

Of importance is to ensure that business is transacted procedurally and that all mechanisms are enforced effectively. For the success of the partnering contract, there must be in place a strong code of professional and ethical conduct governing all employees and partners. Secondly, there has to be a clear designation of duties as well as complete adherence and maintenance of proficiency at work. This partnership will also require training programmes for employees in order to maximize productivity and enhance profits.

Equally important to a compliance officer, is to supervise, ensure that reviews, as well as issues raised and resolutions passed, are complied with. ConclusionThe success of the contract will be realised only by having in place a careful thought and well-implemented compliance programme. This will help avert any potential litigation and customer complaints. Compliance thus ensures the security of the Somerset County Council as well as the protection of employees of all partners.