Effectice Performance Management - Essay Example

Swann Communications is a global leader in home and business CCTV security industry. The company employs about 65 professionals who do their best to meet organizational objectives and industry requirements. Performance standards applied by Swann Communications help the management to support general activity of organization and its performance: technical support, high morale of employees, conditions of work, etc. The company's performance is based on certain standards which can be described as an expression of planning goals.

These standards are based on social corporate responsibility and corporate ethics employed by Swann Communications. Some goals cannot easily be expressed in quantitative form, e.g. morale of a group, and are measured only in a qualitative manner. Group members in Swann Communications have one goal in common, such as to produce and market high quality CCTV surveillance solutions. Communication is essential within each project and members of the group which help to achieve the group task. Expected behavior patterns are developed within each group and these are referred to as norms of Swann Communications.

All project teams follow certain stipulated standards of work and behavior which help them to avoid conflict situation and increase work efficiency. The role of managers in Swann Communications is to channel employees into constructive activities that are in the interests of the company. One answer has been to obtain more employee participation in decisions that affect their interests so that group members will not be so much against management. The most important is that performance indicators are used at all organizational levels, from the technical/managerial and institutional level.

Swann Communications plays special attention to relationship between all levels and the accreditation process. The quality and nature of the decisions made are influence by the nature of the structure. Based on horizontal structure, Swann Communications is able to develop activities which are competitive with, or directly complementary to, a company's present activities. Swann Communications interprets organization as socio-technical system which concerned with the interactions between the psychological and social factors, as well as structural and technical requirements.

The Ways in which Performance is Reviewed Goal theory is used to measure motivation of employees. This is a useful tool which helps to measure behavior at different organizational levels. The systems approach to organization and management also give recognition to the importance of groups in influencing behavior at work. In Swann Communications job evaluation is concerned with intrinsic value. Control is used to measuring performance against standards. Standards and controls are set according to the job performed.

Deviations observed by HR department are reported immediately to the management team. In some cases, such information is usually supplied too late to be of immediate use, and can be used only for future planning. Monitoring is used to gather information and certain deviations in order to respond effectively to group changes. Swann Communications management team stipulates and set clear goal and responsibility for work done is well defined. In this situation, monitoring becomes more effective and it is