We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Human Resource Management, Questions - Essay Example

Comments (0)
Stress affects people differently. In Janine's case, stress has had a negative effect on her behaviour and emotions. Janine's perception of work contributes to her stress level and is evident on her reaction to stress. For instance, dealing with difficult customers can be tough for Janine because of her introvert personality and her gentle approach to resolving problems that customers have could have worsen the situation, adding to her stress level…
Download full paper

Extract of sample
Human Resource Management, Questions

Download file to see previous pages... It is important to ensure that all employees remain customer oriented and demonstrate high level of service. Therefore, as a manager, I would propose to include the following strategies to help employees cope with stress. Firstly, employees will be recommended to attend communication skills courses to ease and improve their relationship with customers and even co-workers. Such courses will also teach the employees useful tactics in handling difficult clients. Secondly, the organization will introduce a 'buddy system', where an employee is attached to another individual to act as support for one another. The system will encourage individuals to openly discuss difficulties that they face at work and share tips for improving the situation. In addition, the system will also encourage employees to keep a lookout for alarming stress symptoms that their colleagues may be having so that these can be addressed immediately.
Stress, if applied continuously and excessively, is a negative physical reaction to situations that upsets an individual's balance. On the contrary, small doses of it can actually have a positive effect on an individual by spurring him or her to perform better at something. In this case, the manager's statement is directed at Janine, who constantly experiences the symptoms of stress. Indeed, symptoms of stress can be seen in a person's behaviour, emotion, and physical conditions. Chronic stress is harmful to one's health because it disrupts the body's system, causing high blood pressure and poor immune system, increasing the risk of heart attack and speeding up the aging process. Therefore, the manager's statement about the unfavourable effect of stress on one's performance rings true.

Answer to Question 4
Sammie is de-motivated because he is unsure of his skills in dealing with different kinds of people that he meets at work. As such, he feels he is incompetent to perform well at work.
Using Social Cognitive Theory, Sammie's manager can motivate him by planning, anticipating likely outcomes and setting goals. Planning a course of action will help to anticipate the likely outcomes of these actions, while setting clear and attainable goals will ensure that Sammie remains challenged and motivated. For instance, the manager can discuss with Sammie the difficulties that he is facing with his job; draw up a plan to help Sammie overcome his fears, and keep a log book with daily targets, that Sammie can use to keep track of his daily experiences with the customers he has dealt with.
Next, Sammie's manager can put him on a training session for a period where he will observe his co-workers on the job. This is known as vicarious learning and by such observations, Sammie will be able to retain positive points and use them in actual situations. This will also better prepare Sammie in the future. This is ideal instead of immediately putting Sammie to deal with customers because the observations will prepare him for what to expect.
Self-regulating mechanisms increase self-worth and personal satisfaction by regular monitoring of one's actions. Sammie's manager ...Download file to see next pagesRead More
Comments (0)
Click to create a comment
Strategic Human Resource Management
Strategic human resource management refers to a managerial process where the human resource manager comes up with policies and practices that have to link with the overall strategic objective in an organisation.
8 Pages(2000 words)Essay
International Human Resource Management
Domestic human resource policies apply to those laws and regulation which are implemented in domestic organisation or companies with little or no relationship with international business. These companies generally cater to the local markets with products and services especially meant for the regional consumers.
12 Pages(3000 words)Essay
Human Resource Management Models
There are two ways, essentially of viewing staff and employees and they come in terms of both humanistic and empirical means. The 'hard' theoretical approach sees people as commodities or as having numerical value while the 'soft' approach looks at the humanistic approach.
6 Pages(1500 words)Essay
Human Resource Management strategy
Establishment of the communication networks and technological progress, have changed the face of human resource. Human abilities and knowledge determine the success or failure of the company. Companies are becoming more open to involve employees into all organizational processes: planning, strategy development and evaluation.
4 Pages(1000 words)Essay
Human Resource Management: SHRM
Current studies have observed strategic human resource management (SHRM) as a means of augmenting firm's competitive gain (Bamberger, 2000). Researchers and practitioners have widely acknowledged this strategy to firm's policy scheduling. SHRM is the sample of planned human resources operations and actions proposed to facilitate an organization to attain its intentions.
10 Pages(2500 words)Essay
Evaluating Human Resource Management
They are the ones who decide whether to seek help from independent contractors or directly hire employees. Human resource managers should make sure that the employees they are hiring are the cream of the crop or best of the bests.
8 Pages(2000 words)Essay
Economic recession on the other hand can force HR department to downsize the work force. The labor market should also be able to fulfill the requirements of organizations. The HR department frequently understands the dynamics of the labor environment in order to hire
6 Pages(1500 words)Essay
Strategic human resource management
Strategic human resource management can be defined as an efficient management process of utilizing human resources to the best extent and it aims at enhancing the organizational efficiency (Fombrun et al., 1984). It is a complex process that is continuous in nature
5 Pages(1250 words)Essay
Human Resource Management Questions
Should Haleema have acted sooner? If so how? Instant dismissal may bring about uncalled for repercussions, for example, the possibility of a lawsuit. In order to act soon or instantly, it could have been through reaching a severance agreement with the said employee if their behaviour is intolerable to the success of the organisation.
3 Pages(750 words)Essay
Human Resource Management Analysis Questions on Movie "Office Space" (1999)
Initech Company does not seem to care about its employees due to their miserable working conditions and the downsizing effect. The employees work in fear in their stuffy cubicles, with faulty machines and in a faulty
3 Pages(750 words)Essay
Let us find you another Essay on topic Human Resource Management, Questions for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us