An issue in the work environment resolved by the presence of a diverse workforce - Essay Example

Dimensions of diversity include but are not limited to: age, ethnicity, gender, physical abilities/qualities, race, sexual orientation, educational background, geographic location, income, marital status, military experience, parental status, religious beliefs, work experience, and job classification." International company 7i, Network Services Pvt Ltd a BPO company, based in Bangalore, provides various IT-enabled services such as data processing supply chain management, application software and web development to its various subsidiaries world-wide and acquired a sophisticated global tech support centre in Mumbai to provide voice- the BPO centre declined tremendously in the last quarter.

Many employees have resigned the job. The Bangalore centre employs 120 staff in total, and 69% of all partners and staff are married women. More than half of women partners and staff, and nearly a third of men, have poor working patterns that take into account their work-life balance needs. The company is one of country's largest employers of people aged 25 years and above and employs staff from a wide range of backgrounds. Working timing starts from morning 8 till 10 o clock in the night.

Menasha Sharma working as call centre executive is one such example. . Working timing starts from morning 8 till 10 o clock in the night. Menasha Sharma working as call centre executive is one such example. She was filled with depression and not able to give time to her daughter and could not give attention with her parents and husband and struggled to fit as an employer and was mentally disturbed in the midst of a busy competitive life."I needed to make a choice about the way I lived the rest of my life.

I could remain overweight, keep smoking, expend all my energy at work, have nothing left for me or my family and probably live the company or else will die." This was the case with almost all the married persons working there. Lack of flexibility in the work environment and long working hours has deprived the productivity of individual and the company as a whole. Employee burnout is caused by a number of things, including an employee's own abilities, their workload, their responsibilities and how much support they have in the workplace.

The employees lacked motivation and Value of Diversity Paper 4enthusiasm.The productivity has decreased. The organization was rated as low family friendly. The staff members were not able to maintain healthy balance between work and their family life. The extreme nature of the work content has resulted in the differences exist between staff and Poor work environment prevails among the employees. Employees were overworked and overstressed are more likely to get sick and have high absentee rates.

A lack of work/life balance affected employee's attitude and thus unhappy workers are typically less efficient and can destroy morale. Physical fitness has gone down and most of the employees were overweight, smoking, and lacking strength and motivation energy at work and