We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Metrics and measurements - Essay Example

Comments (0)
Many studies show that human resource management has an impact on organizational performance (Armstrong 20-24). Metrics and measurements can be used to enhance human resource management (Carrington 38-40). Through metrics and measurements, consistent information is gathered about human resources, which helps in objective decision-making (Jamroq and Overholt 3; Strategy2Act)…
Download full paper

Extract of sample
Metrics and measurements

Download file to see previous pages... Overall, human resource metrics and measurements translate human resources capabilities to measurable strategic value, which facilitates better understanding of human resource data, and improves human resource connection with the rest of the organization (Jamroq and Overholt 3; Strategy2Act).
According to Strategy2Act, an organization that develops solutions for obtaining valuable information out of files created with popular office tools, the most common human resource measurements and metrics are typically related to "employee attitudes, employee turnover, employee skill levels, as well as outsourcing costs, service center operations, the number human resource transactions processed, staffing process, training programs utilization and effectiveness, and promotions". These metrics and measurements are used by 25% to 75% of all organizations (Strategy2Act).
"Employee turnover" metric includes indicators such as cost per hire, turnover cost, turnover rate, time to fill, and length of employment. Cost per hire includes calculation of advertising fees, employment agency fees, headhunter fees, employee referrals rewards, relocation benefits, recruiter pay and benefits costs, and the number of hires. Turnover cost includes calculation of termination, new hire, vacancy, and learning curve costs. Turnover rate is the rate at which employees leave the organization. Time to fill is the period from job requisition approval to new hire start date. Length of employment takes into account the job designation, department, etc (Strategy2Act). For example, Carphone Warehouse found that every retail employee who left the company within six months cost 4,875 in gross profit margins. If they could reduce turnover by only 2% they could cut 585,900 in recruitment and training costs and lost productivity (Carrington 38).
"Recruiting" metric includes vacant period, new hires performance appraisal, manager satisfaction, turnover rates of new hires, and financial impact of bad hire. Vacant period is the number of overall days the jobs were vacant. New hires performance appraisal is the average performance appraisal of new hires, compared to previous period. Manager satisfaction is the satisfaction of hiring managers, compared to previous period. Turnover rate of new hires is measured for a specific period. Financial impact of bad hire includes the cost per hire and the turnover cost. For example, Carphone Warehouse uses recruitment metrics to "get the right people at the right time - and first time".
"Retention" metric includes overall employee turnover, preventable turnover, diversity turnover, and financial impact of employee turnover. Overall employee turnover emphasizes the key positions. Preventable turnover takes into account the reasons why the employee left the organization and what measures may be taken to prevent it. Diversity turnover classifies the turnover rate into three categories based on professional, managerial, and technical positions. For example, Scottish Power uses a scorecard system to monitor retention of its retail business that employs call center staff, meter readers, and sales person where retention rate is low.
"Training and Development" metric includes learning and growth opportunities, on-the-job learning satisfaction, and opportunities for new hires. Learning and growth ...Download file to see next pagesRead More
Comments (0)
Click to create a comment
72), they should have the power to open calls again where the resolution data is not enough or unsuitable and pursue this up with the concerned representatives (Czegel, 1998-ii, p. 90). The main objective of Incident Management is to develop the value of service given to the IT clientele.
12 Pages(3000 words)Essay
Metrics Estimation Analysis And Team Assignment
Metrics estimation analysis and team assignment Introduction In project management, project measures require careful identification, monitoring and evaluation. Inadequate measures often results in incomplete and substandard projects. Application of many measures results in project complexities and mismatched analyses.
11 Pages(2750 words)Essay
Marketing Plan- Marketing metrics
GGI is an importer of gift items and home decor items. They are planning on opening 10 additional stores in various locations. Thus, it is extremely important for GGI to start aggressive marketing campaigns to create awareness about its existence in the retail market.
3 Pages(750 words)Essay
Marketing - Marketing Metrics
Profitable Cruise ship marketing includes global marketing strategies. 1. Cruise Ship Industry Reports. The cruise ship industry continuously generates an increasing trend. The same trend is considered a mainstream instead of a niche holiday. The trend shows that the ships are the destination goals of many of the cruise ship clients within the United Kingdom market segment.
8 Pages(2000 words)Essay
Marketing Metrics for UK-based SME
According to the report the market metric involves comparison of marketing programs of firms and identifying areas that need improvements. Marketing strategies are identified and assessed against the profitability attributed to them among selected companies within the same industry to enhance reliability of this measurement.
9 Pages(2250 words)Essay
Mechanical Measurements
This technique provides global surface pressure maps with great resolutions for both complex and simple surfaces. However, there are various challenges that hinder the accuracy of the results obtained from the pressure surface paint technique. One of the challenges of this technique is that the preparation of and painting consumes a lot of time, its tedious and expensive as well (Otto and Ramaier 2001).
4 Pages(1000 words)Essay
Correspondingly, it would be crucial to mention that the company i.e. Amazon Inc always intends towards enabling an active participation of the employees in attending the targets set by it. However, the company is also aware of the fact that in order to encourage the employees or the workforce to work for accomplishing the goals of the organisation, it needs to reward them for their appreciative contribution.
3 Pages(750 words)Research Paper
Measurements Paper
Some instances of those variables which have been identified as moderating, confounding, or extraneous, are enumerated and it is explained and how these are related to the primary independent and dependent variables. This paper also summarizes through examples the manner in which other researchers have established the quality of their measures, including the types of reliability and validity assessments used and reported.
6 Pages(1500 words)Essay
Management Metrics
As various networks are under rapid development in the ever-changing technology, the requirement for the efficiency and effectiveness of the concerned network takes the lead. There is a need for proper network management through the right procedures,
3 Pages(750 words)Essay
647 W6D Project metrics
Project metrics provide early warning signals to the project managers and allow them to take proactive measures (Scarlat et. al. n.d). Research states that there are three types
1 Pages(250 words)Essay
Let us find you another Essay on topic Metrics and measurements for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us