Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

What is the impact of empowerment on the factors of organizational behavior in five star hotels in the USA - Essay Example

Comments (0) Cite this document
The research will analyze in This study is aimed at establishing the impact of empowerment on organizational behavior factors in USA Five star hotels so as to enable managers to implement empowerment programs effectively…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER91.8% of users find it useful
What is the impact of empowerment on the factors of organizational behavior in five star hotels in the USA
Read TextPreview

Extract of sample "What is the impact of empowerment on the factors of organizational behavior in five star hotels in the USA"

Download file to see previous pages Empowerment has become a global trend and only those hotels which properly empower their employees will succeed. Research carried out by, Wagner Iii, John A. (1994) found the following as impacts of empowerment:
•Challenge and an opportunity to learn
•Respect and recognition
•Freedom at work
According to Betttencons, Lance E. A and Steven W.Brown (1978), empowerment in USA hotels has been implemented to some degree of success in some states. In a subsequent study on New York hotels, Fasa (1995) critically analyzed how empowerment can drive businesses to excel. In his findings he came up with three important levels of empowerment in organizations: employee-employer relations, employee – customer relations as well as the employee-job.
Empowerment and Organization behavior.
In a study conducted on empowerment in Canada, Whitener, Ellen M. (2000. p 234) observed that:
“Workers are empowered through giving them authority and responsibility to make decisions affecting their work with a minimum of interference and second guessing by managers.”
Role of employee empowerment
Hotels depend on employee interactions with customers to earn business. Whether a hotel is going to continue attracting customers or not depends very much on how its employees interact with customers. Therefore, customer perception on an organization is very much dependent on behavior of the workers .It can therefore be argued that, the behavior of employees working in hotels must constantly be assessed and modeled to ensure that it reflect the hotels standard and mission.
...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“What is the impact of empowerment on the factors of organizational Essay”, n.d.)
What is the impact of empowerment on the factors of organizational Essay. Retrieved from
(What Is the Impact of Empowerment on the Factors of Organizational Essay)
What Is the Impact of Empowerment on the Factors of Organizational Essay.
“What Is the Impact of Empowerment on the Factors of Organizational Essay”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF What is the impact of empowerment on the factors of organizational behavior in five star hotels in the USA

Empowerment and Organizational Effectiveness

According to the paper,  human capital offerings in the form of their qualifications, skills, and experiences enhance organizational outcomes. Therefore, employee training, skill enhancement, and other expertise are given priority in strategic activities. With such level of commitment from organization, employees become even more committed and help organization to achieve its objective that results in an effective organization. Competitive markets reveal that all components of effectiveness are efficient in organization . Organization's excellence depends on its capability in achieving objectives by optimal use of its human resource, technology, and equipment. Experts believe that if empowerment results in better job satisfac...
8 Pages(2000 words)Essay

Organizational Behavior Factors Affecting the Criminal Justice

...Organizational Behavior Factors Affecting the Criminal Justice Workplace In a workplace environment, having a sound organizational culture is essential in maintaining any organization, and in this case, the criminal justice system (Stojkovic, Kalinich & Klofas, 2007). Factors such as leadership, structure, culture, systems, laws and influential stakeholders all play an important role in the criminal justice workplace. Having worked in the police department the leadership factor may be thought of as three levels, which are the upper management held by the chief police or sheriff, middle management held by individuals under the chief police or sheriff and the lower management who may be a supervisor who is on duty when the sheriff or under...
3 Pages(750 words)Essay

The impact of Work environment on employees satisfaction in 5 star hotels in the USA

... their attitude and behavior towards work. This in turn affects customer satisfaction and influences financial performance. In the hospitality industry customer satisfaction is a goal that should be pursued diligently, more so in five-star hotels. If steps were taken to improve the working environment in five-star hotels, this could provide the competitive edge of any establishment. There has been no systematic approach designed to guide top management in five-star hotels on improving the working environment. Justification: Work environment and its impact on employee satisfaction is a study of great importance. It’s clear from the literature review that it has a correlation to the attitude of the employee to customer and consequently...
6 Pages(1500 words)Essay

Organizational Behavior

...ORGANIZATIONAL BEHAVIOR Organizational behavior is a study devised totally on the works of organizations and for establishing ways to achieve set standards with the introduction of management techniques put forth by the previous research of the theorists such as McGregor, Mary parker Follet and many more. Introduction This study is designed to compare the different theories set forth by five theorists namely Douglas McGregor, Fredrick Taylor, Fredrick Hertzberg, Henry Fayoll and Elton Mayo. All these theorists have tried to identify the how organizations behave in given perspective and what are the motivational factors present for the employees. Further elaborating, emphasis on employee-employer relationship is also done and research...
5 Pages(1250 words)Essay

Organizational Behavior: empowerment

...Organizational Behavior Are people in your work environment empowered How could they become more empowered To be able to determine whether or not the people in a work environment are empowered, it is best to understand what the word empowerment means. Based on the readings, power basically comes from man's ability to use its skills and talents. On this premise, we can say that people are empowered once they become more confident about themselves and about what they know and are capable of doing. Consequently, their confidence is coupled with assertiveness. One people in an organization is confident and assertive due to rewards, praises and other positive factors that boosts their self-confidence, then they are empowered. In the work...
3 Pages(750 words)Essay

Impact of empowerment on the organizational behavior in 5 star hotels

...Impact of empowerment on the organizational behavior in 5 star hotelsHotel industry is people oriented industry. More than the process and technology it is the people who have mattered in determining the service quality in hotel industry. It is the courtesy, mannerism and attitude of the attending staff towards customers which determines the customer perceptions of the service quality of any hotel apart from engendering a loyalty sentiment in the customer resulting in the patronization and repeat purchase of the hotel’s service offerings. It is generally acknowledged that organizations work with several resources. These include capital, physical equipment, land and buildings and people. People are their most important...
4 Pages(1000 words)Essay

Gender Discrimination in Five Star Hotels

...Gender discrimination in five star hotels and its impact on their career INTRODUCTION Hotels are a part of the hospitality industry which is one ofthe oldest industries in the world. A hotel provides temporary stay for its customers. A five star hotel is considered to be an upscale hotel which provides different services such as bed and breakfast, swimming pool, child care, restaurant, conference and meeting rooms etc. There are various categories of hotels. These can range from low cost to luxury hotels. Depending on the type of hotel the size and structure of management varies. There might be less than 50 rooms in a hotel. However, five star hotels, which are discussed mainly in this research, can have rooms up to 1000 also. A hotel...
18 Pages(4500 words)Essay

Factors That Influence and Shape Organizational Behavior

... of Affiliation Outline I. Introduction Organizational behavior refers to an established culture within an organization, which majorly encompasses the manner in which persons or groups operate in order to maximize or boost output. Proper knowledge of an organizational behavior is vital for the process of establishing healthy relationships through aspects such as social objectives and organizational objectives. II. Body A. Factors that influence and shape organizational behavior Several factors come into play during the early stages of the development of the organizational behavior. A combination of these factors is what influences and shapes the culture of any organization. They include the personality of the founder, the ethics...
2 Pages(500 words)Research Proposal

Motivating Employees at Five Star Hotels

Globalization has brought about a boom in the tourism and hospitality sectors. Corporate travel is on the rise, five-star hotels are an important aspect of the hospitality business and the future potential for these hotels is enormous. However, the major part of the employee base at these hotels is comprised of part-time and casual labor and this is impacting upon the productivity of these hotels since the costs involved in recruiting and management of these employees is considerable. Moreover, this industry shows a high staff turnover because full-time employees are also not inclined to remain in this industry and do not have the necessary motivation to continue. The hospitality industry is perceived as one where the wages are lo...
32 Pages(8000 words)Dissertation

The Impact of Comic Books on Boys and Girls

Marvel comics made the first important steps in the particular sector – at the decade of 1960s, the firm presented through its books a series of innovative stories that have until today a significant influence to the public - the characters and the appearance of the stars of Marvel and the other firms that govern the specific sector since the decade of 1960 will be analyzed in the sections that follow. The current paper refers to a specific aspect of the particular sector (comic books): the perspectives of the firms operating in this industry on boys and girls; special reference is made to the change of these perspectives from the 1960s until today. Marvel is used – among other firms – as indicative example of th...
15 Pages(3750 words)Research Proposal

The Economic Impact of the Emergence of China and India

The main macroeconomic variable that toys in the global economy’s shift are the emergence of India and China as new superpowers. This emergence certainly has a number of implications, but among the most relevant are: disruption of the equilibrium of the global economy which results in rising demand of goods, giving way to worldwide inflation; the attractiveness of outsourcing to these countries due to low cost but high talent workforce of these countries for cheaper operations.
The growing middle class of China and India results in booming demand for the automobile industry. This increase in demand, with the increasing purchasing power of these countries’ people, is not limited to automobiles but more apparent in...
10 Pages(2500 words)Assignment

Cultural Impact on Five Star Hotels in Hanoi

Hotels of every shape and size try to cater to the different categories of visitors who visit these destinations from all over the world. This dissertation is going to deal with the Five Star Hotels in Hanoi, Vietnam and analyze what these hotels have to offer their customers.
Vietnam which is a developing country is located in South East Asia, part of Indochina and has a very long border by the sea. The country is benefited by the warm and embracing climate and has a host of UNESCO heritage sites scattered across the length and breadth of the country. Because of these wonderful qualities, Vietnam attracts a good share of tourists to enjoy its tropical climate but also it. However, Vietnam does not enjoy a competitive edge over...
64 Pages(16000 words)Dissertation

Physiological Factors While Dealing With Health Issues

The body’s metabolism includes all the physiological processes in the body. Enzymes serve as catalysts to biochemical reactions that form a part of metabolism. The two distinct chemical phases of metabolism are anabolism and catabolism. Anabolism consists of building up carbohydrates, proteins, fats and nucleic acids from simple molecules, through the use of energy. Anabolism is responsible for processes such as growth, repair, and reproduction. On the other hand, catabolism is the process by which large complex molecules are broken down into smaller, simple molecules, with the release of energy. Metabolic processes are carried out by the cell organelles, each organelle has a distinct and crucial function. Every animal cell...
12 Pages(3000 words)Report

The Importance of Employee Empowerment in the Global World

Empowerment is the authority to make decisions within one’s area of operation without having to get approval; from anyone else. Here the operatives are encouraged to use their initiative to do things the way they like. To this end, the employees are given not just authority but resources as well so that they not only take decisions but implement them quickly. This empowerment means giving the employees the authority to make decisions and providing them with financial resources to implement these decisions (Koch & Godden, 1997 11).
Employee participation and empowerment participation means sharing the decision making power with the lower ranks of an organization in an appropriate manner (Lashley & McGoldrick, 199...
9 Pages(2250 words)Assignment

Marks and Spencer Organizational Development Process

Procurement of resources is made globally from over 2000 suppliers. More than 75000 employees are on the rolls of the company. In the retail clothing sector of the UK market, the company has a growing market share. Online business strategy is also adopted by them. (About us, 2009).

Through customer-focused production and marketing techniques, the company is aiming to attain a world-class position in the retail market field. Along with offering of highest quality products, customer servicing is also ensured by them for attaining loyal customer base. “Our brand values – quality, value, service, innovation and trust – are more important than ever. Our commitment to these values sets us apart from our comp...
7 Pages(1750 words)Case Study

Strategic Pay and Organizational Behavior

Both, Performance-related pay (PRP), as well as  Payment by Results (PBR), are based on the notion that if a worker can vary output by increasing his efforts, the hope of increased pay will lead him to perform his best. Both methods can be applied to an individual as well as a group level. Below is a critical comparison of the two:
Defined in simplest of terms, payment by results can be defined as the scheme of paying incentives in which, the bonus or the variable portion of the payment will be dependent on measurable values of outputs, within studied time limits.

Advantages: The primary advantage of this scheme is the inducement and motivation of workers for higher efficiency and great output. It is better th...
6 Pages(1500 words)Assignment

Organizational Change is an Opportunity for Organizational Learning

Before we move on to how it is beneficial for everyone, even though it is perceived negatively by a large number of people and is one of their biggest fears, we need to discuss the different kinds of changes and the reason behind them.

An organization can go through a structural change. This can be due to a takeover or a complete change of management. In this type of change, the way of working and many dimensions of business activity is altered. This move is usually towards modernization and staying up with the pace but is too fast and sudden, and thus hard for the stakeholders to adjust with. Then there is a change brought about by the change in the services or goods produced and provided. This is usually a positive ch...
6 Pages(1500 words)Article

Airbus A 380: SWOT and Porters Five Forces Analysis

... flight. This means that there is demand for aircraft that can carry more number of passengers at one go and the A 380 is perfectly poised to take advantage of this. Further, with the economy class passengers becoming conscious of more leg room and wider seats which the A 380 can provide, this is indeed an opportunity for this kind of aircraft. The threats to the industry are from the ongoing economic slowdown that might depress the demand for long distance travel and there has been an impact on the A 380 with some deliveries deferred and others cancelled. PORTER’S FIVE FORCES PESTLE ANALYSIS A Political, Economic, Social and Technological, Legal and Environmental factor analysis yields the facts that the political environment...
6 Pages(1500 words)Case Study

Immigration and Its Impact on the United Kingdom

For example, for farming communities, fertile and well-watered land has been a pull factor in migration. Business opportunities and political stability are also examples of pull factors.
Since the turn of the 20th century, Great Britain and Northern Ireland have experienced a great influx of foreigners migrating into the country due to pull or push factors. There have been different waves of migrations to the United Kingdom, which has had different impacts. Because of this, the United Kingdom has had to respond in several ways, which includes coming up with new acts on immigration, nationality, and providing asylum to refugees.1 However, the topic of migration to the United Kingdom has attracted different political views and...
23 Pages(5750 words)Assignment

The Key Macro Factors that Have Influenced the UK Grocery Retailing Industry since the Early 1960s

.... The above analysis highlights that the key factor in the trends in grocery retailing since the 1960s has been the impact of macro factors on consumer purchasing requirements; which in turn has driven strategy management towards a one stop shop model dominating the UK grocery retail sector. Q2) Analyse the current attractiveness of the UK supermarket and superstore segment As highlighted in the previous section, the UK grocery market is dominated by the UK supermarket and superstore retail model, which accounts for seventy five percent of UK grocery sales (DEFRA, 2006). Moreover, it is submitted that the central rationale for this market dominance is the interrelationship between macroeconomic factors and increasing consumer power (Baumol...
13 Pages(3250 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic What is the impact of empowerment on the factors of organizational behavior in five star hotels in the USA for FREE!

Contact Us