Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Shouldice Hospital Ltd - Case Study Example

Comments (0) Cite this document
Situation: Shouldice Hospital Ltd. is a self-contained facility located in Thornville, Canada, a suburb of Toronto. Its 17,000 square foot main building and clinic are capable of handling 7,600 operations each year that focus exclusively on hernia operations…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER94.5% of users find it useful
Shouldice Hospital Ltd
Read TextPreview

Extract of sample "Shouldice Hospital Ltd"

Shouldice Hospital Ltd. Situation: Shouldice Hospital Ltd. is a self-contained facility located in Thornville, Canada, a suburb of Toronto. Its 17,000 square foot main building and clinic are capable of handling 7,600 operations each year that focus exclusively on hernia operations. The Shouldice Hospital is recognized as a world leader for its innovative approach to the treatment of hernias as well as its decades of dedication to early ambulation following surgery. It is highly regarded by the profession, the patients, and the employees. Due to the growing popularity of their program and the procedure, Shouldice has reached capacity and has recently been exploring ways in which to add to their customer base. Several options have been considered including the construction of new facilities, extended hours, and diversification. In addition, Shouldice Hospital is preparing for a change in senior management due to the impending retirement of Dr. Degani. The task that faces Shouldice Hospital is to facilitate growth, while maintaining the current levels of patient care and employee relations in the midst of management change.
Problem: The biggest problem facing Shouldice is increasing the patient load, without impacting quality of care or employee relations. Operating on Saturday, or going to multiple shifts, could serve more patients by increasing the utilization of the existing facilities. However, the senior staff is opposed to Saturday hours and the issue seems to be irreconcilable in regards to employee relations. Previous experience has shown that opening a new facility, or expanding the current facility, will be met with an increased demand for treatment. However, the growth rate of 100 patients every six months through word of mouth advertising may not meet the financial demands of a significant expansion. However, Shouldice Hospital runs the risk of product piracy, or image problems when advertising directly to the public.
Framework: Because many of the patients at Shouldice come from outside the local area, it would be feasible to build a new facility in the US and begin attracting more US patients. This would additionally free up some of the space at Shouldice that could be utilized for further expansion. An advertising campaign should be exploited by creating a premium Shouldice brand for the hernia procedure. This would attract premium customers, and the campaign could additionally be used as an educational tool to defend against misinformation about the procedure in the marketplace. In regards to the replacement for Dr. Degani, his replacement should be groomed from the inside. The types of processes and procedures involved do not lend themselves to external candidates for chief surgeon. The same is true for the US expansion, as an internal staff member should be groomed for the chief surgeon position there.
Alternatives: As an alternative to the expansion of facilities, either in the US or Canada, there is the possibility of using an additional shift to perform operations. This would alleviate the employee problem of Saturday hours, and additional staff could be hired with the understanding of the expanded hours. This would help to mediate the reluctance to change on the part of the employees who were hired under the days only policy. As the additional hours reach capacity, a new facility could be constructed on the existing 130-acre site in Thornville. This would simplify the staffing and training as the workload ramps up. In addition, this would create continuity in service and help assure that customer quality does not suffer during a period of transition.
Heskett, James, and Roger Hallowell. Shouldice Hospital Limited (Abridged). Cambridge, MA: Harvard Business School, 2005. Read More
Cite this document
  • APA
  • MLA
(“Shouldice Hospital Ltd Case Study Example | Topics and Well Written Essays - 500 words”, n.d.)
Shouldice Hospital Ltd Case Study Example | Topics and Well Written Essays - 500 words. Retrieved from
(Shouldice Hospital Ltd Case Study Example | Topics and Well Written Essays - 500 Words)
Shouldice Hospital Ltd Case Study Example | Topics and Well Written Essays - 500 Words.
“Shouldice Hospital Ltd Case Study Example | Topics and Well Written Essays - 500 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Shouldice Hospital Ltd

Strategic Management (Shouldice Hospital)

... Business School, 2005. Kennedy, Gavin. Strategic Negotiation Gower Publishing Ltd, 2007. Longo, Francesco. & Cristofoli, Daniela. Strategic Change Management In The Public Sector: An EFMD European Case Book. John Wiley & Sons, 2008. Lin, Chin-Tsai & Wu, Cheng-Ru. “Evaluating optimal location Selection of Taiwanese hospitals using the Analytic Hierarchy Process”. May 27, 2011. Abstract, No Date. Scribd, “Shouldice hospital”. May 27, 2011. Doc, 2011. Hospital>...
10 Pages(2500 words)Case Study

Mathmos Ltd

... In this report, an in-depth analysis of Mathmos Ltd has been done with the help of different tools such as SWOT Analysis, PESTEL Analysis, and Porter’s Five Forces Model etc in order to determine the key areas of strengths as well as weaknesses to improve and enhance the overall performance of the company. In the second part, different methods have been discussed that can be used to increase the revenues and establish the brand in the industry. The main objective of this paper is to identify managerial ways for Mathmos Ltd which is facing a decline due to lack of innovation and proper management. Recommendations are given that can be implemented to boost the business as increased competition offers many challenges in today’s world...
18 Pages(4500 words)Dissertation

Strategic management (Shouldice hospital)

...? Strategic management (Shouldice hospital) Contents Introduction 3 SWOT Analysis Model of Shouldice Hospital 4 Porter’s Five Forces Model of Shouldice Hospital 5 Competitive Position and Advantage of Shouldice Hospital 8 General Environment of Shouldice Hospital 9 Conclusions 11 References 13 Introduction Shouldice hospital renders effective services in the field of rendering medication in ailments like hernia. With the growth in demand in the external market for better health services at reduced cost for hernia operations the hospital organization rendered continued rendering increased support for the growth of research activities to help reduce the growth of hernia. The organization largely focused on enhancing the productivity...
11 Pages(2750 words)Case Study

Mann Ltd

... to come. However, acid tests shows a sharp decline. It has dropped to 3.6 in 2010 in comparison to 4.2 in the previous year. This is due to a disproportionate increase in current asset and liabilities. Furthermore, inventory holds a major share in the current asset in 2010.Trade settlement period is of particular interest to a manager in Mann Ltd. The time period has deteriorated in the current year. High volumes of sales have been on credit in the recent year, which is evident figures that have grown from 306 in 2009 to 468 in 2010. The time period of settlement has increase from 32 days in 2009 to 47 days in 2010. Settlement period for trade payables would be of particular interest to any supplier of goods of Mann Ltd. As a supplier...
1 Pages(250 words)Coursework

Shouldice Hopsital Limited

...? Case study: Shouldice Hospital Limited Case study: Shouldice Hospital Limited Overview James Heskett a at Harvard University carried out a case study and showcased Shouldice Hospital as a model of business excellence. The hospital is specialized in hernia repair. The hospital began in 1945 (James & Mona, 2006). The pioneer was Dr. Earl Shouldice. The location of the hospital is Thorn hill, about 15 miles north of Toronto. At the beginning, the hospital had a nursing home with a capacity of six rooms (James & Mona, 2006). The bed capacity later increased from 36 to 89. Dr. Shouldice died in 1965, and the facility was taken over by Dr. Nicholas Obney. Dr. Obney became the chairman and the surgeon-in-chief of the institution. Under...
8 Pages(2000 words)Research Paper

Eggsactly LTD

...___________ ____________ ____November 2006 Eggsactly LTD The captioned company, under reference, is a small scale company which all along had a bankable project in hand. When it began its operations the project proposal had received ready approval of the financing banker and the requisite finance had been forthcoming smoothly. This project had an innovation at its heart which had a successful test run ,a commercial test production followed by a full scale product launch. The innovation is comprised in a machine that is able to produce perfectly boiled eggs. The company has a simple structure and small size. It has two departments viz. the sales department and the production department. Present scenario included the fact that the market had...
10 Pages(2500 words)Essay

Case: Shouldice hospital: A Cut Above

... Shouldice case analysis The management of Shouldice hospital are faced with two decisional choices and do not know what to do. As an advisor to the hospital management, I find it clear in my opinion that both the two choices are good for the hospital depending on whether the hospital would like to consider the option under the short run or the long run plan. In case the hospital needs to make adjustments to meet immediate needs of its patients, i.e. to consider an option under a short run plan, then the hospital will look at the variable costs of the hospitals if they can be adjusted to meet the hospital requirement. In this case, the hospital would better consider adding one more day of operation to the hospital’s schedule rather than...
2 Pages(500 words)Essay

Shouldice Hospital case

... Shouldice Hospital Case In this situation, expansion is the central issue. All issues raised revolve around making the practice better and more productive. This can only be achieved is the practice considers expansion. However, the staff is divided on whether or not the institution should expand. The advertisement strategy applied by the institution is limited. For instance, the new brochures created are not provided to clients until upon request (Heskett & Hallowell 8). This limits the depth of their client list as well its exposure to the market. The decision to add services and other specialties should be addressed after the institution has streamlined the current facility. However, inclusion of other services may be helpful...
1 Pages(250 words)Essay

Shouldice Hospital

... Shouldice HospitalShouldice hospital has been experiencing large number patient turning up for repair of hernia. The hospital has been widely known because carrying out effective diagnosis of hernia. The hospital popularity had continued to increase because even after treating the patient, they follow up the progress of the patient to know whether patients are recovering. For example, Shouldice hospital has established a complementary health inspection program where the hospital establishes a unity dinner (Tarunkdl. (2009). The data indicates that this program attract large number of people including former patients raging to1000. The data indicates that some former patients had been attending the event for over thirty years...
3 Pages(750 words)Case Study

Shouldice Hospital Case Study

...Shouldice Hospital Case Study Management is the process of incorporating things together for efficient and smooth running of an organization or institution. Management is classified as a factor of production since it involves incorporating the resources of an organization together to achieve the goals and objectives of the organization. Management is a concept that involves planning, leading as well as staffing an organization in a way that makes the organization to be positioned to achieve the set goals and objectives. Hospital management is rather a new concept of management. In previous years, a lead doctor in a hospital used to perform the duties of the hospital manager. However, with the emergence of specialty hospitals and the need...
2 Pages(500 words)Essay

Wooden Post Ltd

...Wooden Post Ltd (WP) Wooden Post Ltd is a company that operates in growing but very competitive environment. Its entrance to the Stock Exchange will create even more responsibilities for its shareholders. However, the profit which usually follows similar financial decisions can be a persuasive argument for the participants of the scheme. In this context and in order to design a profitable strategy for Wooden Post Ltd using one of the proposed strategies, we should first refer to the company’s financial results at their current level. The intervention of data related with the new organizational environment will be a basis for alteration and influence on the final decision. However, the use of the data should be examined under the scope...
11 Pages(2750 words)Assignment

Changing Complex Information Systems: Medical records at Anersley Hospital

The problems, which rose due to the inability of the administration to maintain or replicate the status quo, and also due to the staffs’ or workers’ indifferent attitude to the assimilation process.

In an organization, the decision-making process should be carried out perfectly for its survival and for further growth. The important cogs in the decision-making process will be the top-level management and the department heads or supervisors with some inputs from the basic level workers also. But, the actual decision will be or should be taken by the top management in coordination with the department heads. But, if the top management and the department head are not on the same wavelength, then the important dec...
7 Pages(1750 words)Case Study

Strategic Analysis on Papyrus Australia Ltd

Six thousand years after the creation of paper the legendary Papyrus plant became the name of the revolutionary company called Papyrus Australia Ltd. This Australian firm utilized innovation to create a new type of paper-based on banana tree trunks. The paper industry has been monopolized by the utilization of wood as the primary source for manufacturing operations of wood paper pulp. This is no longer a reality with new technology created by Papyrus Australia. This report is comprised of secondary research resources inclusive of the company prospectus and as well as information readily available to the public via the internet and databases such as the EBSCOhost database. To analyze the information gathered through these sources t...
11 Pages(2750 words)Case Study

Analysis of the Case of Hickman v Kent or Romney Marsh Sheepbreeders Association Ltd

There were several basic legal provisions that gave direction to the formation of a company in the United Kingdom. It has its original foundation in 1844 when the Joint Stock Companies Act1 1844 was formulated. It has given regulations for facilitating the formation of companies by "deed of settlement". Gradually, the shareholder concept was initiated in 1855 by the general incorporation procedure in the name of Limited Liability Act2 1855. This has offered limited liability to shareholders and provided identification to the company as a separate legal persona. The doctrine of limited liability postulates that a company shall be liable for the debts that it incurs, and even if it undergoes closure for any grounds, creditors cannot...
6 Pages(1500 words)Case Study

Strategy for Change and Associated Leadership Interventions in Acute Psychiatric Ward of Hospital

...STRATEGY FOR CHANGE AND ASSOCIATED LEADERSHIP INTERVENTIONS IN ACUTE PSYCHIATRIC WARD OF HOSPITAL Introduction In mental health care, quality is “a measure of whether services increase the likelihood of desired mental health outcomes and are consistent with current evidence-based practice” (Funk et al, 2003: 10). The first component of this definition emphasizes that services should produce positive outcomes for people with mental disorders, their families and the population as a whole. The second component underlines the best use of current knowledge and technology for practitioners, service planners and policy makers. Total quality management and quality improvement form the foundation for raising performance levels...
25 Pages(6250 words)Case Study

The Best Care Giving Practices in Northwestern Memorial Hospital

...Patient Care Excellence: A Review on the Best Care Giving Practices in Northwestern Memorial Hospital The Northwestern Memorial Hospital (NMH) in Chicago is part of the McGaw Medical Center of Northwestern University, and is one of America’s finest academic and medical centers, fostered by the long tradition of leadership in patient care and research. This premier 897-bed hospital includes the Stone Institute of Psychiatry and the Prentice Womens Hospital and Maternity Center. This medical institution has more than 5,000 employees and 1,200 affiliated physicians and specialists which are recognized worldwide for their outstanding clinical and surgical skills in areas such as cardiothoracic and vascular care, gastroenterology, neurology...
8 Pages(2000 words)Case Study

The Ethical Implications and Impact of Pre-hospital Intubation on Paramedic Profession

...The Ethical Implications and Impact of Pre-hospital Intubation on UK Paramedic Profession Total Number of Words: 1,739 Table of Contents I. Introduction ……………………………………………………………….. 3 II. Compare and Contrast Utilitarian from Deontological Theories ……. 4 III. Impact of JRCALC’s Recommendation over the Role of UK Paramedics within the Healthcare System ……………………….. 6 IV. Conclusion ………………………………………………………………… 8 References …………………………………………………………………… 10 – 13 Introduction Each time a patient needs mechanical ventilation, the use of intubation has been considered the standard treatment procedure by UK paramedics (Deakin et al., 2008). However, the Joint Royal Colleges Ambulance Liaison Committee (JRCALC) has recently recommended...
6 Pages(1500 words)Literature review

Contract between the Plaintiff - Fitlife Equipment Hire Ltd and the Defendant - GoFitness Pty Ltd

...IN THE MOOT COURT OF QUEENSLAND NO 376/2009 BETWEEN: FITLIFE EQUIPMENT HIRE LTD PLAINTIFF AND GO FITNESS PTY LTD DEFENDANT OUTLINE OF ARGUMENT OF THE DEFENDANT Table of Contents: I. Table of Authorities II. Statement of the issue III. Statement of the facts IV. Argument V. Conclusion I. TABLE OF AUTHORITIES 1. Doyle v Olby (Ironmongers) Ltd [1969] 2 QB 158 2. Derry v Peak (1889) 14 App Cas 337, 374-5 per Lord Herschell 3. Crescendo Management Pty Ltd v Westpac Banking Corp, 1988, 19 NSWLR 40, 45-46 per McHugh J 4. 46D-E., New South Wales Law Reports/19 NSWLR/CRESCENDO MANAGEMENT PTY LTD V WESTPAC BANKING CORPORATION - (1988) 19 NSWLR 40 - 23 December 1988 5. Universe Tankships Inc of Monrovia v International Transport...
9 Pages(2250 words)Case Study

Sarinas Position in Balleen Regional Hospital

...Balleen Regional Hospital - Case Study Sarina’s position Sarina’s case is a typical situation of unhealthy organization culture leading to the de-motivation of an employee. As seen from the case, she is an old and faithful employee of the organization. She has risen from the bottom of the ranks and now holds a managerial position. However, she finds herself stuck in a bureaucratic culture of the organization now where the upper management is too busy to understand the problems faced by the employees at the lower levels. Another external force that is worsening the situation for her is that of the organizational restructuring happening on account of the financial pressures on the organization. As the company has resorted to cost cutting...
8 Pages(2000 words)Case Study

Managing Projects of Jones Ltd

...Case Study: Managing Projects of Jones Ltd. Total Number of Words 767 Introduction Established back in 2001, Jones Ltd. specializes in the supply of office equipments (desks, chairs, filing cabinets, and dividing partitions). Operating its main factory outlet, the company is composed of a general manager, an assistant manager, 2 admin staff, 4 sales personnel, and 3 warehouse staff. To cut down on unnecessary operational expenses, the top management decided to hire another company to transport the products directly to its customers and market distribution channels. As part of the company’s expansion plan, Jones Ltd. is about to make its newly purchased building operational. Aside from making use of the same staffing structure...
7 Pages(1750 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Case Study on topic Shouldice Hospital Ltd for FREE!

Contact Us