Quality Measures at New York Downtown Hospital - Essay Example

Varkey described the types of quality measures that can be based on structures, processes and the outcomes of an organization (Varkey, 2010, pp.30-31). The hospital measures the death rates where the rates of death as well as of heart problems have been found to be similar to that of US records (Hospital Death (Morality) Rates Outcome of Care Measures, 2011).

Survey of Patients’ Hospital Experiences: To this, the responses of the patients reflect average results where around 45-65 percent of people were only satisfied with the services of the hospital in the context of the treatments or medicinal services (Survey of Patients’ Hospital Experiences, 2011). All these reflect the hospital’s focus on the dimensions of quality in services. Thus Beth may be used as a benchmark for the other hospitals (Survey of Patients’ Hospital Experiences, 2011).