CHECK THESE SAMPLES OF Toyota's Recall of Its Cars between 2009 and 2010
Toyota wanted to be able to monitor the behavior of its customers and be able to respond appropriately and in a timely manner to the concerns of their customers in order to increase the retention rates of their loyal customers (Toyota, 2011).... Since CRM is aimed at resolving certain corporate and customer needs, these needs should be identified at this stage (Becker, Greve, and Albers, 2009).... The firm has enormous information from its customers around the globe (Toyota, 2011)....
14 Pages
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Case Study
This was during the early years of its operation.... Toyota used efficient inventory management so that it could be able to be ahead of its Japanese competitors.... Toyota has proved to be a strong company as it has made through in the global recession, recall of faulty vehicles, and the Tsunami....
The supply chain management used up to 2011 had its set of advantages.... For the company to maintain its market share there is a need for product differentiation....
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Case Study
It is important that organizations understand that trust is a basic building block of its objective success.... It is important that organizations understand that trust is a basic building block of its objective success.... This implies that each encounter between the trustee and the trusted in a way presents confirmation of the partner's level of honesty in the dealings, which has a direct implication on the subsequent trust, or mistrust.... The report also extensively discusses the trust as a major concern in its literature review, the basic components of the cases, the actions taken with regard to trust, the root causes of the loss of trust, the effectiveness of the measures of mitigation that each company implemented with their implications, and the possibility of recovery from of their public images....
10 Pages
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Case Study
This is simply because it was admired for its reliability as well as the manner in which the company does its promotions (Cbsnews.... … The paper "Comparative Analysis of Car Features - Honda, Toyota, and BMW" is a perfect example of a business case study....
8 Pages
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Case Study
Toyota has had bad business experience in the past especially after the period in 2010 when it faced quality issues leading to recall of several vehicles and several lawsuits.... Quality compromise in a company as large as Toyota going without detection and leading to recall of over 3.... Culture is developed over time and according to ("The Toyota Recall: Understanding the Real Problem", 2010) good managers have in the past used phrases like, “people working together achieve more” and, “all people are important” to create a culture where equity, unity of direction and Esprit de corps are observed....
8 Pages
(2000 words)
Case Study
In addition, the organisation despite the argument developed by Schermerhorn (2010) that evidenced that in the financial years 2009-2010, the company recalled 9 million vehicles, experiences an increased financial performance as evidenced by its increasing profitability rates as well as growth rates expansion over the last five years as evidenced in the graphs below.... Toyota Income Statement between March 2011 and March 2013
Fig 3.... On one hand, the organization has strength in its increased sustainable production and distribution system that allows for the production of 'green cars'....
6 Pages
(1500 words)
Case Study