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Fed-Ex: Employing Strategy in a Competitive Environment - Case Study Example

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 This study "Fed-Ex: Employing Strategy in a Competitive Environment" discusses information technology infrastructure which provides support services to different companies in the world. The study analyses the major competitors include Con-Way Freight, DHL, UPS, TNT, ABF Freight System…
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Fed-Ex: Employing Strategy in a Competitive Environment
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Download file to see previous pages The company offers three package delivery services in the United States which include FedEx First Overnight, FedEx Standard Overnight, and FedEx Priority Overnight which are backed by money-back guarantees (Allen, 2009). The company also offers international express and freight services backed by money-back guarantees to other countries such as Canada, China, India and the United Kingdom. The service includes real-time tracking and real-time customs clearing in order to meet the client’s needs (Allen, 2009). FedEx Ground provides ground-delivery services of small-packages for every business in Canada and the United States. FedEx Freight provides freight delivery services to major destinations in the United States and Canada.

FedEx Corporate services provide major companies with marketing, sales and information technology support services (Xu, 2005). FedEx Express is current the second-largest airline company in the world in terms of aircrafts numbers since it has more than 700 planes and has placed orders for additional planes. FedEx Custom Critical is a time-specific and critical delivery subsidiary which delivers mail door-to-door within Canada and the United States. FedEx Trade Networks provides international trading services including customs brokerage, ocean freight forwarding, information technology and e-clearance (Xu, 2005). This subsidiary provides clearance services for FedEx Express in the major international hubs. It also provides other value-added services such as international trade advisory services such as the Customs-Trade Partnership against Terrorism and custom information publishing for more than 100 custom areas in the world. FedEx Trade Networks has more than 100 trade locations which are located in North America, the Middle East, China and Latin America (Allen, 2009).
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