Delta Airlines Marketing - Research Paper Example

Research Paper Marketing The questions for Delta Airlines Most of the questions are closed ended as these are easy to fill by the respondents. The scale is appropriately selected and the respondents are given a neutral range of selecting response from bad to excellent, to make the survey useful. Although in the last question the respondents are given an open ended question for suggestions. It is a mixed questionnaire because strictly following one type of questionnaire somehow restricts the respondent to give natural and true response.Q1. Have you traveled with Delta Air lines?

Yes NoQ2 How was your experience in general? Bad Satisfactory Ok Good ExcellentQ3 How would you rate the food you had on our flights? Bad Satisfactory Ok Good ExcellentQ4 What do you think about the behavior of our staff with you, was it ….? Bad Satisfactory Ok Good ExcellentQ5 What will you say about the scheduling and punctuality of our Airlines? Bad Satisfactory Ok Good ExcellentQ6 How was your time spent on the flight? Bad Satisfactory Ok Good ExcellentQ7 Rate the appropriateness of our magazines for reading provided to you.

Bad Satisfactory Ok Good ExcellentQ8 What do you think about the video content you had access to? Bad Satisfactory Ok Good ExcellentQ9 Would you recommend your friends and relatives to fly with us? Yes No May be Not SureQ10 What would you like to suggest to further improve our services? _______________________________________________________________ _______________________________________________________________Questionnaires for email AppThe questions for the email application would be more specific and revolve around the problems faced when their email is hacked.

Mostly it will be closed ended questions. All the questions are closed ended with Yes No options to respond. It will be simple to answer and yet the aptitude of the respondents can be gauged about the appQ1 Do you use email on regular basis? Yes No Q2 Are you satisfied with your email security? Yes No Q3 Anyone has ever hacked your email id? Yes No Q4 Do you like it when your email id is hacked? Yes No Q5 Do you believe that hacking of email can be a serious threat to you life, relationships and money etc?

Yes No Q6 Do you feel that having an email id which is impossible to hack is very much important? Yes No Q7 You would be willing to pay to have such an application? Yes No Q8 You believe money is more important than life? Yes No Q9 You would be willing to pay if the price of the application is above 10 dollars? Yes No Q10 In your opinion an app like this should cost less than 5 dollars? Yes No References"Developing Successful Customer Satisfaction Survey." . world app key survey, n.d. Web. . .