Most industries have changed from being monopolies to perfect competitive industries. The reasons attributed to this change include technological advancement, globalization, increase in knowledge, high demand, and industrialization (Choo, & Bowley, 2007). Therefore, the competitive environment that exists in industries has forced modern management to devise ways to curb this competition and gain competitive advantages. The contemporary management teams employ a lot of management tools that they use to increase efficiency in the operations of their firms to boost performance.
One of the management functions most managements use nowadays is employee training and development. In its definition, employee training and development is simply the initiative of equipping the employees with the knowledge and skills in their various areas of operations.Human resource is an important component in the organization functioning. Therefore, the management ought to have an effective human resource team that would enable the organization to realize its goals (Bakhat, 2012). It is common that during the process of recruitment and employment of employees in any firm, the recruitment team seeks the best applicants who have the right qualifications and experiences that are needed in the firm.
This is the reason why the recruitment process would take lengths of time to try and assess the applicants to find the best among the qualified individuals (Choo, & Bowley, 2007). However, in modern society, the available jobs do not only need people with academic qualifications but also people that have extra skills and knowledge in specific fields (Devi & Shaik, 2012). Extra skills among the employees enable them to multitask, this implies that they can work on a lot of assignments even which are not in their line of specialization (Bakhat, 2012).
This becomes an advantage to the organization because when an emergency emerges, the organization will continue to be in operations till the situation normalizes. Thus, one way of having employees who have extra skills and can multitask is to initiate the process of training and development of the existing employees (Choo, & Bowley, 2007).
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