Requirements Specification - Report Example

REQUIREMENTS SPECIFICATION By Name Course Instructor Institution City/State Date Requirements Specification Part 1 These days, creating an enjoyable experience’ for the customer in online hospitality setting, needs more customization, more convenience, more comfort, and advanced methods to remain connected. Besides, a hard-hitting financial system has made the online hospitality setting more competitive. For this reason, hotels require the correct technology to deliver improved services to its customers/guests exclusive of loading the business with extra expenses. Notably, the hospitality industry is increasingly determined to develop itself to serve its guests more efficiently and improve experience amongst the customers (Asghar & Umar, 2010, p.34). Bearing in mind this a technological epoch, one cannot neglect enforcing it in various means or the other to enhance the level of business functionality; thus, the hospitality industry is not excluded. According to Li and Du (2012) service is the basis of the hospitality sector; thus, hotels are at the moment implementing automation to make sure their customers/guests are able to experience the finest feasible service. UK’s hospitality sector can start hotel room automation given that it has already been adopted in India and it has eventually started to gain momentum. Importantly, the automation system permits hotels to enhance their services by ensuring the services more punctual and simply accessible for their customers or guests. What’s more, by enhancing their service level, then hotels can manage to create an enjoyable experience and maximising customer satisfaction as well as ensuring utmost satisfaction for their guests. Bbc.co.uk/food/ Content Evaluation Nearly all of the technical ease of access setbacks of the website involves access by visually impairments individuals. Basically, issues in the website can be categorized into the following categories; first is the images, given that access to images in the website is tremendously the vital issue (bbc.co.uk, 2014). In the website the alternative text content is related with all graphics, which includes text pictures, especially in the areas of navigation, image maps, image buttons, but has no movies. In any website content development, using image as content is the prevalent setback and the easiest to perform properly. Another notable content is colours, bearing in mind the fact that content presented along with colour ought to be accessible exclusive of it. Through structures, the website has appropriately encoded the data maps, frame s, and tables, and as a result, are easy to use by individuals using talking browsers as well as screen readers. Importantly, the website has ensured that disabled individuals can navigate through their website. However, the prime accessibility setback in the website is the missing of crucial alternative text, and even though the website has almost 25% alternative text, I think that is not enough. For instance, the home page (www.bbc.co.uk/food) has almost 42 images depending on the location selected and this proves lack of enough alternative content. A lot of these are linked with the colourful design throughout the website (bbc.co.uk, 2014). Without doubt these images are utilized for visual effect, which fails to ferry any vital information, and does not have a screen reading software that can help the user who doesn’t desire to use the image. Nearly all of the vital images on home page of the website have alternative text, and in home page, all the items making the menu content on the right side of the site lack the corresponding text image. Even though the website has its menu on the right side which enhances content accessibility, the website does not have alternative text; thus, it is somewhat inaccessible. Time and again the contact us page is disregarded and faultily under attack, but in the www.bbc.co.uk/food/ the contact us page is the vital page since it offers directions and information to the users. Bbc.co.uk/food/ has made the deluded supposition that website users and visitors will just make use of email to get in touch with them and has just listed details of its email contact on the contact us page. In this regard, the website has not listed its physical addresses, and I think this is n enormous blunder given that it is hard to trust an organization that just lists an email (bbc.co.uk, 2014). Given that PDA's as well as cell phones are turning out to be more influential, the website must be upgraded to run hand in hand with such technologies, and through this the website visitors will get the contact details hastily. A lot of potential website users store telephone numbers either in their cell phones or make use of the internet as a means of searching phone numbers. This is achieved by typing the website URL and heading to the page that has contacts information of the organization. Internet In modern competitive markets it is of greatest significance to have captivating products since the success of any product relies on the abilities and know-how of its product administrator. Essentially, the product manager holds liable for product prerequisites, product release lifecycles, release definition, generating an effectual multifunctional product introduction team and especially setting up and enforcing the business case. Still, software management is multifaceted: there are various stakeholders, numerous errands and no formalized edification or body of familiarity. High-quality requirements management permits the exposure of appalling and erroneous specifications that may have been incorporated in the software development requirements. According to Leffingwell and Widrig (2000), the sooner the exposure, the better since the counteractive actions is costly if software has been developed or is in the final development stages. In this regard, it is vital that high-quality software requirement management is performed in view of that. In essence, this is to enhance the possibility of premature fault detection and exposure of flawed and appalling requirements that may lead to potential issues. What’s more, requirements management assists the improved comprehension of the user requirements and the knowledge of the functional setting requirements by the software development team. Arguably, this will go further into orchestrating the user requirements in relation to software development requirements; thus, enabling the production of quality software. Part Two (System Specification) Technologies that will be integrated to the proposed System Recently, electronic-tablet gadgets changed the modern way of communication; thus, upon realizing the affordances and functionalities of electronic-tablet, most restaurant operators will purchase electronic-tablet gadgets to enhance their service quality. According to Lim et al. (2011), the significance of the integrating technology for marketing will be insightful for both the providers and customers. Probably, technology will reframe, redesign, and redefine the hospitality service process innovatively. In this regard, the electronic-based menu will offer enormous chances for hotel managers and owners to reflect about other possible applicability in hotel management. Given that technology plays a crucial part in management and operation of hospitality industry or hotel business, electronic based menu and tablets will helpful, and without a doubt critical, for hotel managers to remain knowledgeable concerning the advancement of hospitality technology plus its uses. Cloud computing is another technological innovation that will permit administration as well as access of information off-site. Evidently, this points out that no internal IT team, costly set-up costs, or on-site infrastructure will be needed in the hospitality industry. This will offer hotel managers with additional time to concentrate on offering their customers or guests with best service, whilst making sure pertinent information is often updated, securely stockpiled, and shared in the midst of diverse teams with no trouble and hastily. Technology has led to transition from mobile phones to Smartphones and tablet: this will in future enhance the ability of customers to check service provided online or book a room in advance, thus, enhancing customer satisfaction. Management of mobile data will substitute traditional manual registration systems; thus, reducing the paperwork and permitting restaurant workers to communicate with customers or guests conveniently. Online Advertisement System For some years now, mobile advertising has developed to turn into a technology that permits advertisers to promote their products or services to intended customers resourcefully and successfully. Asdemir et al. (2012) posit that this is enhanced by the omnipresent nature of mobile devices, which offer appropriate information and permit users to express their penchants. Statistically, the global mobile marketing expenditure was anticipated to value approximately $19 billion by 2011, but the most crucial challenge for vendors was how to get to their aimed audience. In this regard, conveying an advertisement to the correct mobile user resourcefully and economically in the precise framework remains to be an issue, yet to be solved. Presently, the most universal mobile advertisement methods are through Multimedia Message Service (MMS) and Short Message Service (SMS). Li and Du (2012) define SMS and MMS as push-type technologies that transmit messages mobile users in a proactive manner. On average, push marketing is outstanding for organizations that have reputable connection with users, who have accepted to get such messages in a process called permission-based marketing. Fig 1: The proposed system dynamics Conversely, the mobile device can be used as a user-steered media device to promote the dynamics of organization-to-user connection, and can be utilized for pull-type marketing that transmits data established on user requests. According to Asghar and Umar (2010), this mode is most appropriate for vendors with uncomplicated, time-limited, and site-associated advertisements. Stirring into the Internet age, Leffingwell and Widrig (2000) believes that the capacity of internet advertising to offer modification and individualization for web-established shops will be well known. Fundamentally, technology-based tools such as statistics, data mining, artificial intelligence, and rule-established correspondence are trendy for developing reference systems. Nonetheless, findings from Leffingwell and Widrig (2000) study, indicate that publicity on internet advertising might fail to promote web purchasing; instead the decision to procure online is decided by users’ concerns before browsing Internet shops. Fig 1: The Proposed System Model The System requirements specification The intention of requirements management is to administer the project’s products requirement and modules and to recognize discrepancies amid those requirements and the project’s schedules and task products. According to Asdemir et al. (2012), requirements Management are a process of ensuring that every requirement, as well as practical, non-technical, and managerial requirements is well administered. Step one: Placing a novel requirement from an endorsed provider under configuration control. Step two: Achieving a clear comprehension on the meaning of the requirements between the user and the requirements providers. Arguably, after the project matures and requirements are obtained, extra requirements are needed. In this regard, the requirements Analyst should set up measures for determining satisfactory basis for requirements. Consequently, to steer clear of requirements skulk, the analyst should institute formal sources from which to collect requirements. Other activities involved in this step include setting up goals criteria for the approval of requirements since lack of approval criteria frequently leads to insufficient authentication, expensive rework, or client refutation. Furthermore, requirements analysis must be conducted to make sure they are practicable, well-matched, and all stakeholders share similar requirements meaning. Step 3: Documenting requirements using verified requirements management tool after clear comprehension. Step 4: Managing requirements changes, which can be achieved by capturing and documenting all requirements changes received by the project. In this stage, the change source, history, and the basis must be maintained and the effect of requirement changes from the perspective of pertinent stakeholders must be documented. Furthermore, the requirement change data must be made accessible to project members. Step 5: Maintaining requirement traceability for all levels of product breakdown, wherein the requirements analyst upholds the traceability from the requirements to the project schedules and task products. In essence, traceability required in performing the impact evaluation of requirements changes on project schedules, work decomposition formation, and work products. Particularly the requirements analyst should maintain traceability and generate the requirements traceability matrix. Step six: recognizing inconsistencies amid the project work of arts and the requirements, wherein the requirements analyst is expected to review the project artefacts for discrepancy, recognize artefacts sections that require change to make them steady with the requirements, and advise the project manager that counteractive measures required. Last step: getting assurance to requirements between those who performed the activities and project manager to enforce the requirements. In this regard, as requirements progress, the project manger should make sure that the project participants obligate to the existing, verified requirements and the consequential changes to project artefacts. References Read More