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Managing Personnel and Human Resources - Top Paints Limited - Case Study Example

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The paper 'Managing Personnel and Human Resources - Top Paints Limited " is a good example of a management case study. Top Paints Limited has been recently facing problems within the human resource function which has made the company look towards bringing changes in the manner the human resource department functions…
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Extract of sample "Managing Personnel and Human Resources - Top Paints Limited"

Table of Contents Introduction 2 Issues 2 Performance Management 3 Reward Management 5 Human Resource Development 6 Equality & Diversity 7 Recommendations 8 Conclusion 9 References 10 Introduction Top Paints Limited has been recently facing problems within the human resource function which has made the company look towards bringing changes in the manner the human resource department functions. The problem has been consistent over a period of time with depleting profits and leading to loss in the present year has made the management look into the matter seriously so that different areas of management can be identified which will help Top Paints Limited to improve its business. This report thereby looks to present the different issues that Top Paints Limited is facing. It looks to relate the issues to the different theories and looks towards identifying ways which will help the human resource department to deal with this issues. This will help Top Paints Limited to ensure that they are able to perform better in the future. Issues There are several issues which have been identified to be associated with Top Paints Limited. The issues have grown over time due to the ignorance of the top level management and the lack of initiative on the part of the human resource department to deal with those. Some of the issues identified with Top Paints Limited are One of the major issues surrounding Top Paints Limited is the manner in which the manner in which the employees are compensated. The organization looks towards following a mechanism which is old and outdated. Employees and upper level managers are paid a fixed salary with a prescribed increment each year. This has made the employees follow their regular business and has reduced the initiative which they could have taken to improve the business is an area of concern The other issue surrounding Top Paints Limited is the manner in which the performance of employees is measured. The organization follows one way traffic where only orders from the top management pass on to the subordinates and they are required to perform in the traditional way. This makes the employees perform their daily function and doesn’t allow initiative on the part of the management to deal with situations in a better way Lack of training in another area of concern for Top Paints Limited. Since, the company relies on old methods and doesn’t look towards providing the required training it has resulted in similar accidents to happen. This highlights complete ignorance on the part of the management and requires steps so that the issues are dealt in a proper way Top Paints Limited also preaches equality and diversity but the management hasn’t given importance to it. It is seen that the management has only male population and people belonging to different ethnic groups and women are lacking. This has made the business to be man controlled and requires better management so that their is equality and diversity in the performance. Performance Management This is an aspect of business which Top Paints Limited needs to look into. Since, Top Paints Limited looks to follow a traditional approach where the levels of performance of employees are fixed and they have to follow a definite structure while fulfilling their role. This has thereby made employees look towards working in the same pattern and they need to look towards ensuring that the employees are provided the liberty where they are able to take decisions by them only. This will help to ensure that the employees are able to decide the best mechanism through which the work can be accomplished. This has thereby increased the role of leader as they have to ensure that they mould the working environment in such a manner that the employees are provided the freedom to take decisions and this will thereby transform growth for the business over a loner period of time (Yukl, 1989). This has thereby increased the concept of leadership for Top Paints Limited where the top level managers need to bring about a change in the organizational structure and increase flexibility (Angelo, 2007) This will help Top Paints Limited to ensure two way communications within the organization which will thereby help to direct the employee to work in a manner that increases effectiveness and ensure that the organization is able to achieve the desired purpose. This will also help Top Paints Limited to make the employees move away from their conventional way of doing things and will help to adopt new and better ways that helps to transform the business and ensure better products and services to its customers Having a strategy where Top Paints Limited allows the employees to use their skills in accomplishing the work of the organization will ensure that the employees recognizes the employee who can hold important position in the society. Top Paints Limited through this method will be able to ensure succession planning and ensure that the right employee is selected by the organization for future roles which will ensure positive results over a longer period of time (Clunies, 2007). Top Paints Limited through evaluating the performance of their employee on different parameters will be able to identify the required training that needs to be imparted in the future so that a pool of employees can be developed which will help the organization. Reward Management Top Paints Limited needs to look towards designing the compensation package in a manner that ensures that employees who perform well and contributes towards the growth of the organization are provided with additional benefits. Top Paints Limited will have to look towards developing the reward system in such a manner that employees are compensated a fixed proportion and the variable proportion is based on the performance of the employees. This will help the employees to perform according to their strengths and will facilitate the manner in which the compensation package is designed. Designing the compensation package in a manner which looks into smaller areas will ensure that the employees are motivated to perform better. This will help to develop an organizational structure which allows the communication process to pass freely and will further help to motivate the work force (Alexander, Page & Wentling, 2003). This will also lead towards increased satisfaction from the employees as they will know that if they perform well then they will be compensated properly which will further bolster their motivation and help to shape the organizational structure in such a manner that Top Paints Limited will be able to reduce the turnover rates for employees and reduce the number of absenteeism (Ross & Eeden, 2008) Top Paints Limited needs to understand the importance of intrinsic rewards and should look towards developing the compensation package in such a manner that it ensures that the employees have a bright prospect in the organization and provides them an opportunity for carrier advancement (Tymon, Stumpf & Doh, 2010). This will help to motivate the workforce and help to reduce the turnover rate for employees which Top Paints Limited is presently witnessing. This should be matched by a strategy where Top Paints Limited looks towards ensuring a work life balance which will make the employees enjoy his personal life at the same time ensure that the employee continuously understand the mission and goals of the organization (Jay, 2010) Human Resource Development Top Paints Limited needs to look towards developing their training programs and ensuring that the employees are provided with the required skills so that they are able to understand the requirements of the job and perform accordingly so that the chances of accidents reduce. Top Paints Limited needs to ensure that a training program is designed in such a manner that it helps to reduce fatalities and ensure that the organization remains with the organization. Providing the required training will help Top Paints Limited to impact various skills and also make the employees aware of the different risk that they face in the business and the manner they need to deal with it so that the business improves. This is stated by a study which states that providing the required training will help to ensure that the employees are able to pick up the required skills that they will require at the work place (Worral & Cooper, 2001). This makes it important that Top Paints Limited through their training programs provide the relevant human skills which will help to reduce the accident rate which the business is presently witnessing (Peterson & Fleet, 2004). Providing the training will also play its part as it will help the organization to develop interpersonal relation and improve motivation and communication which will ensure that the person is made aware of the risks (El-Sabaa, 2001). This will thereby help to reduce the accident rate and will act as a stone through which the management will be able to ensure better actions and control the manner in which their daily business is carried out. Equality & Diversity Top Paints Limited needs to look into the importance of having diversity in their workforce. The present employee workforce is male dominated and having a mix of people from different background and culture will help to ensure better results. This will give rise to a process where people belonging to the organization present their views and based on it different decisions are arrived (Tim, 2005). This will help Top Paints Limited to ensure that having representation from diverse background and increased women participation will ensure increased involvement and development of the business on all fronts. This will also ensure that the organization looks towards cultural integration which will help Top Paints Limited to deal with people from outside the organization is a better way (Ralston, Hallinger, Egri & Naothinsuhk, 2005). Having representation from diverse background will ensure that the organization is able to look towards succession planning and will help the organization is developing a framework through which they are able to make timely changes and ensure that the problems faced gets reduced. Manpower constitutes an important aspect of Top Paints Limited business and they need to ensure that the workforce hired is as per the requirements and matches the organizations requirements. Having proper diversity will ensure that the organization has people belonging to different backgrounds and culture which will ensure a strong human resource infrastructure which the business can use for succession planning (Richards, 2008). This will thereby ensure that Top Paints Limited is able to look into different areas of the management and through the required process develop a framework which allows them to ensure better workforce and development of the human resource department. Recommendations Top Paints Limited thereby needs to look towards a restructuring of the human resource department and needs to make a lot of changes in the manner the department is performing so that the business is able to fetch good results. On the forefront Top Paints Limited has to look towards changing the manner in which the performance is evaluated and need to ensure that the employees are provided the freedom which allows them to use their own personal skills and look towards identifying the best way that will help the business in dealing with the situation. This will help Top Paints Limited to ensure better results and will also provide an opportunity for succession planning Top Paints Limited also needs to bring a change in the reward system and needs to have a fix of fix and variable pay. This will make the employees’ work harder and use their skills so that they are able to get the best out of the employee. Having a variable pay will motivate the hardworking employees to use their skills and develop the business in such a manner the overall performance changes Top Paints Limited also needs to look towards providing the required training to the employees. This will help the organization to ensure that they are able to reduce the number of accidents and at the same time develop people for the future. Providing the training will also help the employees to shape their skills which the employees can use in the future and will thereby help to ensure better results. Lastly, Top Paints Limited needs to ensure that the workforce is not dominated by a certain section of the society. Top Paints Limited needs to look toward hiring people from backward caste as well. Women representation has to be increased and the overall management needs to bring a change about in the organizational structure so that the business fetches proper rewards and helps the business to grow in different directions. Conclusion Top Paints Limited which is facing problems in the human resource department needs to make a lot of changes in their present working style. The organization needs to improve their performance management system, the reward system, the work force diversity and also look towards training programs. Working on the different aspect will help the human resource department get the required push which will transform their business and help them to work on the different areas through which the business will be able to deliver superior performances. References Alexander, A., Page, V. & Wentling, T. 2003. Motivation & barriers to participation in virtual knowledge sharing. 7 (1), pp. 39-56 Angelo, C. 2007. Transcendental Leadership versus management in hospitality industry. International Journal of Knowledge, 8 (1), pp. 61-70 Clunies, J. 2007. Benchmarking succession planning and executive development. Academic & Leadership Journal, 2 (4), pp. 23-27 Innah, A. 2009. The effect of cultural factors in consumer buying behaviour. The New York Times Company Jay, J. 2010. Lead & Motivate: not just your team but yourself too, Super Vision, 71 (6), pp. 11 Peterson, T. & Fleet, D. 2004. The ongoing legacy of R. L. Katz. Management Decisions, 42 (10), pp. 1297-1308 Ralston, D., Hallinger, P., Egri, C. & Naothinsuhk, S. 2008. The effects of culture on work place strategy of upward influence, University of Bangkok, Elsevier Inc Ross, W. & Eeden, R. 2008. Relationship between motivation, job satisfaction and corporate culture. Journal of Industrial Psychology, 34 (1), pp. 69-74 Richards, P. 2008. Succession Planning: Does it matter. Australian Journal of Adult Learning, 48 (3), pp. 143-147 Tim, B. 2005. Group Thinking. Critical Thinking on the web, Austhink Tymon, W., Stumpf, S. & Doh, J. 2010. Exploring talent management in India: The neglected role of intrinsic reward. Journal of World Business, 45 (2), pp. 109 Worral, L. & Cooper, C. 2001. Management Skills Development: A perspective on current issues. Leadership & Organisational Development, 22 (1), pp. 34 Yukl, G. 1989. Managerial Leadership. Journal of Management, 15 (2), pp. 251-289 Read More
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