Sarah Scott: Administrative Assistant - Resume/CV Example

Conference Housing Assistant/Residence Life Assistant - Columbia University 2017 - 2018 New York, NY Participated in planning 70+ conferences and assisted 3,000+ residents, including high school summer session students, alumni, Business Law Academy participants, and American Language Program (ALP) participants; Professionally interacted with students and provided excellent customer service to handle issues and achieve an above-average 89% rate of resolution;Effectively communicated and cross-collaborate with various departments, preparing written responses to routine inquiries and controlling requests for information and data to increase efficiency 25%;Managed diverse daily operations, including preparing detailed spreadsheets with budget expenses for various departments and responding to student requests each day via phone and email.

Conference Coordinator & Office Assistant - Long Island University 2015 - 2017 Brookville, NYProvided professional conference and event management to the university community, as well as external non-profit and corporate clients;Collaborated with education administrators to plan events and oversee student affairs issues;Scheduled and coordinated meetings, seminars, conferences, and special events throughout the year, facilitating all planning and execution processes to achieve the university goal of 10,000 annual attendees;Created a cohesive, lively, and respectful community for guests, as well as comfortable and affordable overnight accommodations in the residence halls, by integrating procedures from the hospitality industry into daily operations;Promptly and effectively responded to emergency situations and helped to expediently resolve resident and facilities concerns and needs.

Administrative Assistant - Connecticut School of Broadcasting 2014 - 2015 Westbury, NYPrepared students to use the various equipment and software utilized in all fields of broadcasting as part of the school’s teaching and training mission;Evaluated available resources and provided students with the most current and relevant textbooks, websites, and sources to maximize the quality of the curriculum across all departments;Regularly reviewed Work in Progress (WIP) and Time and Action Calendar (T&A) for each season, identifying deadlines and implementing procedures that grew productivity 10%;Responded to inquiries and resolved transaction issues, maintaining an 83% resolution rate;Handled administrative duties, including managing the executive calendar, coordinating weekly project meetings, corresponding with clients, creating purchase orders, and emailing daily with overseas vendors/other city offices.