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Sarah Scott: Administrative Assistant - Resume/CV Example

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Dynamic and methodical Administrative Assistant with more than 5 years of progressive experience. Proven track record of developing scalable solutions to dramatically improve efficiency, productivity, and the quality of service. …
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Sarah Scott: Administrative Assistant
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Conference Housing Assistant/Residence Life Assistant - Columbia University
2017 - 2018
New York, NY
Participated in planning 70+ conferences and assisted 3,000+ residents, including high school summer session students, alumni, Business Law Academy participants, and American Language Program (ALP) participants;
Professionally interacted with students and provided excellent customer service to handle issues and achieve an above-average 89% rate of resolution;
Effectively communicated and cross-collaborate with various departments, preparing written responses to routine inquiries and controlling requests for information and data to increase efficiency 25%;
Managed diverse daily operations, including preparing detailed spreadsheets with budget expenses for various departments and responding to student requests each day via phone and email.
Conference Coordinator & Office Assistant -
Long Island University
2015 - 2017
Brookville, NY
Provided professional conference and event management to the university community, as well as external non-profit and corporate clients;
Collaborated with education administrators to plan events and oversee student affairs issues;
Scheduled and coordinated meetings, seminars, conferences, and special events throughout the year, facilitating all planning and execution processes to achieve the university goal of 10,000 annual attendees;
Created a cohesive, lively, and respectful community for guests, as well as comfortable and affordable overnight accommodations in the residence halls, by integrating procedures from the hospitality industry into daily operations;
Promptly and effectively responded to emergency situations and helped to expediently resolve resident and facilities concerns and needs.
Administrative Assistant -
Connecticut School of Broadcasting
2014 - 2015
Westbury, NY
Prepared students to use the various equipment and software utilized in all fields of broadcasting as part of the school’s teaching and training mission;
Evaluated available resources and provided students with the most current and relevant textbooks, websites, and sources to maximize the quality of the curriculum across all departments;
Regularly reviewed Work in Progress (WIP) and Time and Action Calendar (T&A) for each season, identifying deadlines and implementing procedures that grew productivity 10%;
Responded to inquiries and resolved transaction issues, maintaining an 83% resolution rate;
Handled administrative duties, including managing the executive calendar, coordinating weekly project meetings, corresponding with clients, creating purchase orders, and emailing daily with overseas vendors/other city offices. Read More
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