The Complete Guide to Letting Property - Assignment Example

 Q1. Actions taken on behalf of the clients The accusations that are made about the house reveals that there was no proper planning of building the home or the client are not satisfied with the way the houses the houses were constructed. This makes the clients think that the houses are the worst when there is no single person to say a good thing about the homes. On behalf of the clients there should be advice that there should be frame walk with the clients to make sure that they are satisfied with the space and the features of the house (Hodgkinson, 23). The problems can also be solved when there is effective communication between the clients and the agent such that the problems can be raised and addressed appropriately without delay to make them satisfied with the quality of services offered. The problems could have been brought about by the issue that the clients had to reach the agents multiple of time before there issues could be addressed. The resolution to the problems would be done in a process which takes two steps. Local review is necessary where the solution will be done by addressing the complaint to the manager. When the resolution of the problems will not be achieved by the manager, the complaints can then be addressed to applicants for housing and the tenants who manage the public housing stock (Hodgkinson, 54). The compliments can also be addressed to the Rental assistant Program or other aids were the compliments will be handled through legislation. The complaints can be addressed to the stakeholders, partners and the suppliers who are concerned with the housing. There can be formal review as the second step that one is able to take. This is the step that is always taken when one is not satisfied with the decisions that the manager may take to solve the complaints (Hodgkinson, 63). This will make the grants available since the clients are not getting the quality services that they need from the houses they occupy. Q2.1 Steps taken in letting a house Letting a house involves several decisions made from deciding the rental income that the tenants need to pay and the marketing effectively the house. The letting should also be able to comply with the laws of the country in which the letting is done. Letting returns is the first step needed in the letting. This will involve making a realistic rental income figure that will be affordable to the tenants.it can be achieved through reducing the many costs that are related to the letting. Helping in the preparation of the house for the tenants is the second step. This will involve the giving advice on the lender and the insurance company on letting. Property investment advice and interior expertise are also recommended to enable the tenant to be well decided before buying the house. The step has been achieved in training of the letting experts. Property marketing makes the next stage of the letting. This is done through promotion which do not only involve the posting of photos on the property and the floor plans but it also involve the meeting the legal requirements needed by the law. If the promotion does not provide the property details, it can be given during the viewing of the property. The next step in the letting involves the organizing of the viewings. Organizing the viewings involves also the having the mobile numbers and the emails of those that have been shown around the home. There should also be vetting of the person that is shown the property to ensure that there are of good match. Ensuring property safety is the next step in letting. The safety of the house that is to be occupied by the tenants involves the ensuring that the electrification of the house is good and this also can be through the attaining electric safety certificate from a registered electrician. In the health and safety of a tenant, one is responsible and liable for the tenants and the visitors to the property such that any injury caused is on the letting person and claim can be made on them. Checking the tenants in is the next action and step that is taken. Explaining on how the appliances in the house works to the new tenants and what to be done by the new tenant when there is emergency. The checking in will not be complete when the tenant will not be given the contacts to the service providers to the house. After the tenant occupy the house, the last step to take is to manage the tenant and the property issues. The issues may be that of the tenant not taking good care of the property or those that come with damages of the property such as broken windows or noise from the neighborhood. Q2.2 Problems likely to be encountered in letting There are many problems that are likely to be encountered during the letting of the house. The tenant may refuse or ignore the signing of the tenancy agreement which contains the terms of operation between the tenant and the management. The problem can be avoided when the tenant is not let in until the agreement terms are signed. The tenants may sometimes also refuse access to the property for gas check and also the maintenance of the property. The tenants may fail to know that the check is for their own benefit. The tenant should be made to know that the check is for their own good and also a statutory requirement Inspections are to be carried out in the property. The tenant may refuse to allow the inspections which are usually done quarterly. The refusal of inspection makes the tenant not have a right to claim to the management any injury that may be caused due to the use of the property. This is due to the law that states that there should be continuous inspection to the property to ensure safety to the tenants. Another problem associated with the letting of a property is the refusal of the tenants to pay rent of the property. The refusal can come about due to lack of money to pay or lack of notices on the payments. The problem can be brought into control by ensuring that the tenants are given early notices on the payments to be made and also keeping a close check on the rent payments The tenants may prove to be unsatisfactory. This can be caused by not being able to look well after the property or when they cause disturbance to the neighbors. This is not easily to manage since once a tenant has gone to a house there is little that one can do to regulate the behavior. This is why taking great care when choosing the tenants is important (Paustenbach, 97). One should be able to talk to the tenants to behave to prevent the disturbance. The common problem encountered is the tenants leaving the property in a poor condition when they vacate. The condition of the house may be poor caused by breakages and other damages. The management can bring this to control when they claim damage deposit which may be used in making the damages or can be used in making claims. The tenant leaving their property behind when they vacate is also a problem to the management (Paustenbach, 123). The management is not able to keep the things since they do not belong to them neither can they sell the assets. The selling to settle any owing by the tenant comes only when the right procedures are followed which may also take time. Q3. Steps in relocation of tenants to a newer block The first step in the relocation is the notification of the tenants that they should move to the newer block. The tenants should be notified such that they are able to plan their duties and other plans in relation to the new area. The notification allows also to get the reactions from the tenants and the issues related to the relocation. The second step would involve the showing of the tenants the new place of relocation and giving the necessary explanations that are needed in the new residence (Paustenbach, 254). The explanations would include the use of the appliances. The cost of the relocation can also be told to them so that they are prepared. It is here where they can be told the new rent of the house and also the contact to the new service providers (Sproston, 96). Clearance from the initial houses to the new ones makes the next step. The clearance will involve the look at the rent payments and also the damages that the tenants may have caused in the houses. The liabilities to the management are also cleared in the step. Signing of the new terms of agreement between the management and the client makes the next step. Here the tenants are required to prove that they have been satisfied with the new terms and conditions of the movement to the new residence. After all this the tenants are able to move to the new residence. Q4.1 Stages of risk assessment Risk assessment in a residence involves five steps. The first step involves the identification of the risk or the hazard (Paustenbach, 77). This will involve the looking around to see that that is able to cause harm to the tenants of the place. Decision on the person exposed to the risk and how the risk is able to occur is the next step. Identification of those exposed to the risk will enable the best management of the risk. The next step is on the evaluation of the risk and deciding on the precautions. The expertise will be involved in the evaluation of the risk and the prevention measures (Sproston, 21). The fourth stage involves the recording of the findings and their implementation. This is brought after the decision on the best way to control the risk and this should also be shared with the tenants. The last step involves the reviewing the assessment with necessary updates if there is any (Stewart, 206). Q4.2 Legislation in risk assessment The risk assessment should be done within the law and also should consider the health conditions of the place in which the change is to be made (Sproston, 96). Q4.3 Criteria for risk assessment The criteria for the assessment involves first the identification of the risk that the people are prone to (Stewart, 101). The next involves the evaluation of the risk. After the evaluation, the necessary actions are taken to curb the risk. The last criteria is the follow up of the implementations. Q4.4 benefits of risk assessment The benefits of the assessment includes the productivity of the property since the tenants are satisfied, happier tenants due to the assured of the safety, creation of a positive image of the property and also the saving of money and resources that could have been wasted when the risk occurred (Stewart, 34). Q4.5 Conditions of risk assessment review The main condition that leads to the review are the constant changes that occur due to factors such as technology. Feedback from the implementation of the strategies also leads to the review of the assessment when some of the objectives have not been achieved. Updates on the assessment also enables the review of the risk assessment. Another condition that leads to the review is when the already implemented conditions do not solve the conditions that exposes the risks. Q4.6 Methods to identify hazards. The methods that can be used in identification of the risks include the management going around the place and personally identifying the problems (Suter, 56). The other method will involve the interviewing of the residents who will give the problems and risks they are exposed to. Q4.7 Control hierarchy The control of risk will start from the expertise who identifies and recommend the actions. The management will then be involved and finally the tenants being involved in correcting the risks (Suter, 56). Q4.8 Information to be recorded The important information for recording is the cause of the risk and the people exposed to the risk. The causes of action should also be recorded. Q4.9 Qualities to carry the assessment The main quality is that the person should have the knowledge about the risk and also be an expert (Suter, 56). Works cited Hodgkinson, L. (2008). The complete guide to letting property including information on buy-to-let, HIPs, and tenancy deposit schemes (7th ed.). London: Kogan Page Paustenbach, D. (2002). Human and ecological risk assessment: Theory and practice. New York: J. Wiley. Sproston, R. (2010). Guide to letting property (Rev. ed.). Brighton: Easyway Guides. Stewart, M., & Stewart, M. (2007). The new landlord's guide to letting how to buy and let residential property for profit (4th ed.). Oxford: How To Books. Suter, G. (2000). Ecological risk assessment for contaminated sites. Boca Raton, Fla.: Lewis. Read More