The paper "Operation Management" highlights that organisations in the process of making important choices may occasionally look disorderly, but the apparent disorder can provide the latitude and the time required for the development of needed consensus…
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Operations management is a branch of learning that deals with the management decisions where limited numbers of resources are combined mutually in such a way as to be changed into sets of desired products and services that help meet the aims and objectives of an organisation. (Chase, 2001, 5) Buffa discussed that OM had progressed from an entirely explanatory foundation through the Management Science/Operations Research (MS/OR) phase, and is currently in the course of finding itself as a practical field of the organisation. Amoako-Gyampah, K., Meredith, J., 2004, 251), Many authors, since the beginning, advocated that OM should be an area of knowledge with a sense of purpose’, in terms of providing insight into problems of the real world, the one's engineers and managers face in their work. As Chase (2001) observed when analysing the four journals that historically, at that time, had published most extensively with OM subjects - namely, AIIE Transactions, Decision Sciences, Management Sciences and the International Journal of Production Research - that the orientation (people or equipment) and emphases (from micro to macro) were heavily focused on equipment and microanalyses as, for instance, inventory control and scheduling. This picture was changed, as we will see in this literature review. As presented by Buffa, the first call for papers sketched out a list of topics that defined the Operation Management subjects. Since then, relevant studies as Miller and Graham, Voss, Amoako-Gyampah and Meredith, Pannirselvam et al. and Gupta, Verma and Victorino, among others, using different approaches, were carried out looking to identify the content, new topics and trends in the field, and also to establish new research agendas. Nowadays, the scope of the journals focused on OM is considerably broader. (Miller, J., and Graham, M., 2004, 548).
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