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Workplace Relationship Quality and Employee Job in Hotel Firms - Essay Example

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This essay describes that hospitality branch such as hotel or tourism entails multiple of groups meant for different functions for facility maintenance. The hospitality industry calls for enough cooperation with sufficient interaction amongst the subordinates and their leaders…
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Workplace Relationship Quality and Employee Job in Hotel Firms
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Workplace Relationship Quality and Employee Job Outcomes Number September 30, Faculty 15th May, By Lee, A. P., Teng, H. And Chen, C. Workplace Relationship Quality and Employee Job Outcomes in Hotel Firms The hospitality industry covers a wide field in the entire service industry. Hospitality branch such as hotel or tourism entails multiple of groups meant for different functions for facility maintenance as well as direct operations. The hospitality industry calls for enough cooperation with sufficient interaction amongst the subordinates and their leaders.

Limited studies have been carried out in examination of the relationship between the workplace qualities with the employees’ outcome in the industries. Gender among the employees has moderated the relationship in the team and member exchange, commitment and job satisfaction. Economic issues have been a hindrance in progress within the Human Resource Management sector. However, a good number of executives and hotel managers have pointed it out as the most recurrent challenge faced in the daily activities (Lee, 2015).

Varied aspects of Human Resource issues have been too salient in world. For instance, the managers of the Middle East hotels have raised concerns on the best means possible to attract the most talented workers while in Europe the issue of their retention has been their major concern. Comparing such with Africa Hoteliers, their primary concern has been surfaced as labor shortages. Indeed, human resources have been cited as concern with nearly all managers in hotel industry. Employment relations in the hospitality and industries offer a clear review especially of employment relations in the distinctive part of the service economy.

Hospitality employment in the world can easily be branded as a vulnerable employment which is regulation within areas of minimum wages. Various employment systems are brought about by different legal, social, political as well as economic factors. Human Resource Management in most cases integrates the personal activities with the objective of assuring success within the operations being carried out. It therefore calls for hospitality management personnel to adopt a wide and broad understanding of Human Resource Management.

Actually, it is the role of the hospitality management educators to provide the required knowledge with a prospective of ensuring gain of criticality. Evidence from study carried out of a certain hotel has illustrated that Human Resource Management is commonly taken to have a limited effect on the issues that are very critical to the well being of the foodservice industry at large (Lee, 2015). It has clearly indicated that HRM rarely has a role to play especially with the influence intended to be caused for instance on service quality, profitability among others.

In conclusion, it is essential that key Human Resource issues are keenly explored to provide new solutions to problems faced especially during the difficult economic periods within the hotel industry. This will help in attainment of a sustainable and a competitive advantage and more so in the current business environment. Indeed, innovation is a very essential aspect within the human resource management sector. It is the best time when the industries should pull up together in making the relevant training useful and clarifying on the careers related to them alongside improving the conditions of the workplace to accommodate all people within its environment.

References Lee, A., Teng, H., & Chen, C. (2015). Workplace Relationship Quality and Employee Job Outcomes in Hotel Firms. Journal Of Human Resources In Hospitality & Tourism, 14(4), 398-422. http://dx.doi.org/10.1080/15332845.2015.1002068

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