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When the has decided to discontinue the use of a particular book that has been used for a very long time and has given A.F. the opportunity to select one, between two listed books to be used during the semester, and in the future, it would require support from all the stakeholders to implement (Gary, 2013). One thing that the university must be prepared to handle is the old staff being defensive about changing the book and criticism about the new book to be selected.
The faculty, however, will need to be prepared to push their ambition through various strategies (Toinidandel, Avery, & Phillips, 2007). The university in so doing will require the stakeholders to show acceptance and positive regard towards the expected change. They can attain this issue by being polite and considerate instead of being arrogant when criticizing the change efforts. All the stakeholders or interested individuals, as well as the subordinates, should be treated with respect as individuals. When A.F will be required to provide his explanation for the new selection, he will need to be patient and helpful when giving instructions and explanations (Tsui, Zhang, Wang, Xin, & Wu, 2006).
The university needs to express their confidence in A.F to be able to make a good selection that will be used in the future to help in achieving the course objectives. For A.F to be able to make a good choice of book that everyone will support, he will need to involve all the staff and everyone important to his selection process. He will also need to delegate responsibilities to people, a committee like, to help in making section decisions. He will also need to provide relevant information and materials needed by the team t make a good selection. A.F will also need, among other efforts, to let the team develop confidence in him, encourage and support group initiatives as well as recognizing important contributions from the team members.
Part B
When it is established that student evaluation of the course that was updated for the new textbook is revealing extremely poor student satisfaction, there are various steps that need to be taken in order to deal with the situation. The first step to deal with it will be to increase the textbook supplies in case the dissatisfaction is because of the shortage in supply of the books. At the same time, if the cause of dissatisfaction is that the textbook is user-unfriendly, experienced personnel should be added to help the students with how to go about reading the book (Turnley & Bolino, 2001).
Similarly, a textbook guide can be provided in form of a student companion to help the students when reading the textbook. In order to revert the students’ satisfaction and attitude towards the curriculum, it would be appropriate to discuss the textbook issue with the appropriate stakeholders in order to establish the various areas that lead to dissatisfaction with the students. However, it would be more appropriate if the students expressed their feedback of dissatisfaction early enough to allow for the implementation of this kind of approach in time (van Knippenberg & van Knippenberg, 2005). In some cases, poor performance is caused by low motivation and low motivation causes dissatisfaction.
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