How IT improves managerial role - Essay Example

HOW IT IMPROVES MANAGERIAL ROLE by The role of information technology in management has steadily evolvedover years. This evolution has generally been driven by changes in IT, as both software and hardware have rapidly improved. The rapid changes in management IT role experienced has been brought by public management. The current normative model of public management calls upon managers to continuously enhance their agency’s performance by scanning their environment purposively and then using the resulting information to set agency targets for improved results, including customer satisfaction.

The new model of management suggests ways of flattening the organization structure, streamlining its processes, and speeding up its feedback systems in order to help produce these continuously improving results. This essay will examine how IT improves the managers’ performance. To meet the demanding expectations of a good model, an agency requires a great deal of complex data that is timely, complete information about both processes and outcomes. The model also requires that the organization have the ability to act promptly on that information.

These requirements can be met only by agencies that take advantage of recent developments in information technology. Today’s companies are much larger and complex. They most likely manufacture, service, and finance what they sell. They also operate in complex, fast-changing, competitive, global environments that can quickly turn competitive advantages into competitive disadvantages. If I am given managerial roles I will ensure that I integrate information technology in the accomplishment of organizational aims in an effective and efficient approach through planning, organizing, leading, and controlling organizational assets.

The type of information am likely to deal with is on how to set annual budgets for the entity, analyzing financial information and statistics of the firm, managing staffing and recruitment levels, deal with customer complaints, and make risk assessment and health safety checks. In all these a manager can integrate IT to make his work easier for example in preparing the budget he can use applications which makes it possible to prepare budgets quickly. The manager can post performance information on intranets, making weekly and even daily information available for decision making at all levels.

Coordinated service system requires coordinated information streams. Integrated information system not only increases client satisfaction but more importantly increases the agency’s ability to produce meaniful results (Garson 2003). The conventional aim of the identification and quantification of costs and benefits is to enable calculations on the relative profitability of different investment opportunities. Traditionally, the main organizational interest is the impact of IT on reducing costs and increasing revenues so when acquiring IT materials managers should consider their cost implications.

New information technology also helps managers to provide needed organizational control without strictly top-down constraints. Companies use informational technology to put more restrictions on employees if a manager believes the situation demands it. Organizational failure can result when managers are not serious about control or lack control information (Vallabhaneni 2013). Managers’ roles include interpersonal, informational and decisional roles. Interpersonal roles involve developing and maintaining positive relationships with significant others.

Informational roles relate to receiving and sending information. Decisional roles involve making organizational decisions, in all these managers are required to integrate the latest and efficient IT. Generally, with proper use of informational technology, there is more broad support for business management, related dealings, and data administration. In addition, information technology contributes to the traditions in which the company itself develops. This results from possessing the information and knowledge that these technologies offer in comparison to managing operations, customers, and the market.

All in all, information technology improves the business environments influences the business environments to which it is introduced. BibliographyGARSON, G. D., & GARSON, G. D. (2003). Public information technology: policy and management issues. Hershey, PA, Information Science Publishing. http://libaccess.mcmaster.ca/login?url=http://www.infosci-online.com/content/tocVolumes.asp?ID=308.KHOSROWPOUR, M. (1996). Information technology management and organizational innovations: proceedings of the 1996 Information Resources Management Association International Conference, Washington, D.C. Harrisburg, Pa, Idea Group Pub.

Soriano, J. L. (2011). Maximizing benefits from IT project management: from requirements to value delivery. CRC Press.VALLABHANENI, S. R. (2013). Wiley CIA exam review. Hoboken, N.J., Wiley. http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=542838.