Business Process Management - Assignment Example

Topic 1 also focused on the development model, which has phases such as the definition, development, readiness, launching, and post-launch phase. Topic 2 discussed social BPM and its importance. The two commonly used are Yammer and Chatter, and they are Facebook applications. Chatter helps employees in collaborating, and share ideas to make them productive. Lastly, topic 3 talked about the benefits of BPM such as accelerating time to market, helping organizations achieve goals, delivering improvements, and improving customer satisfaction among other benefits.

Additionally, the course focused on three important points, namely, BPM and philosophy, BPM technology, and demonstration, to determine in case BPM is for business or information technology. BPM and philosophy are management initiatives aimed at aligning the business with its goals. They include measuring, monitoring, and managing processes. BPM technology is software that handles business process management. They include desktop-based software for electronic processing. The demonstration revealed that a good BPM solution requires that the business and information systems work together since BPM has no system boundary.

Hence, it helps in improving productivity and reducing costs and errors. Similarly, BPM has risks when employees fail to embrace the technology. Read More