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Leadership Across Culture - Essay Example

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The competition is not just from local firms in the United States but also from other business organizations that are found in the world. Countries such as France and United Kingdom have a robust hospitality…
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Leadership Across Culture
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Download file to see previous pages The globalization trend has had a great impact on the hospitality industry. As aconsequence, people with diversecultural backgrounds work even more together. It presents an advantage to the corporate world as a way of an organization differentiating itself from others in the industry. On the other hand, diverse cultural backgrounds can create a lot of conflicts. The hospitality industry has great dimensions with cultural strands. Therefore managing the diverse workforce in an effective way is a successful way of obtaining competitive advantage.
Managing this cultural diversified workforce has become a challenging issue to HR managers in the hospitality industry (Holaday, 2007). Due to cultural diversity firms in the hospitality industry have encountered some serious questions. 1. How to upscale fairness for all employees despiteof their different cultural backgrounds? 2. How to increase the contribution of every member in a diverse team? 3. How to make the diverse workforce to work together with harmony to achieve common goals? For purposes of tackling these problems, firms involved in the provision of hospitality services have to make an efficient effort aimed at addressing the issue of cultural diversity. This is irrespective of whether the multicultural character or aspect emanates from the workforce, who comes from various international locations or countries, or even in one country, such as United States, but from a mixed background (Day, 2007).
The concept of culture has different meaning to different people. The concept itself is complex, and this is because the name it has, refers to a broad and multi-dimensional concepts or phenomenon (Reisinger 2009, 86). It is intangible and only exist in peoples minds. It is also continuously changing and it is easy to get lost in the memories and mind of people. Cultures purpose is to explain how to interact with other ...Download file to see next pagesRead More
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