Issues in management - Essay Example

The primary role responsibility of organizations and institutions is to serve investors (owners) (A High Performance Work Practices Taxonomy 2013). However, CSR gives organizations additional responsibility beyond serving stockholders to include others such as suppliers, employees, clients, the state, the local community, environmental groups, and special interest groups among many more. Stakeholders are all entities affected by the organizations collectively. Most scholars relate the corporate social responsibility with business ethics as much as they remain different concepts.

Broadly, the corporate social responsibility includes legal, economic, discretionary, and ethical responsibilities of institutions. On the other hand, business ethics focus on behaviour of groups and individuals in addition to moral adjustments. Thus, this study concentrates on the role of stakeholders with KLM, the Royal Dutch Airlines in perspective. Responsibility appears when an organization or institution accepts a particular duty and proceeds to endorse the duty with behaviours that correspond to the same.

In the case of KLM, social responsibility manifests through legal, corporate, and economic efficient actions to recognize a specific responsibility in the community besides the attempt to satisfy social needs (Allen TX 415) .

KLM believes in being a