Hospitality Management Major-Dining Room Memo - Essay Example

The aim of this memo is to look at areas that will be covered in employees’ training that is aimed at empowering employees to uphold proper banquet set-up and service practices. These are crucial factors in our establishment because if we give customers value for their money, there is a high chance that they will bring more clients to us through referrals. The best practices which will be covered in the training include; the process of organizing an event and the safety precautions that need to be considered.

The final training section is looking at the legal issues affecting foodservice operations. This is crucial because it will help the service team avoid cases that will attract strange legal cases. Strianese states that “Managers should be aware of the type of cases that have been filed and what advice experts have given on how to avoid the lawsuits” (Strianese, pg 389). Some of the safety precautions to be considered include, following the client’s instruction to make sure that they are satisfied and making proper sitting arrangement to reduce the risk of an accident.

These techniques will create and support a professional environment in the organization because the service team will attain knowledge on the best practices to follow in the service industry which will help them in their day to day operations.