How the Food And Beverage Division Contribute to the Success of a Full-Service Hotel Operation - Assignment Example

The F&B division ensures the achievement of a forecasted sale by suggesting promotional, selling, and administrative strategies it ensures the implementation of internal control programs of the company, also coordinate with the kitchen department and discuss matters related to services and food preparations (Walker, 2010). The F&B division manager is responsible for planning, organizing, directing, and controlling the delivery of services in all required divisions and monitors that all services are performed well.

The outlet’s supervisor is liable for the supervision of operations and makes sure that services are performed according to the prescribed policies and standards. The captain of waiters is legally responsible for the administration of service delivery and arrangements to the assigned location. The receptionist is responsible for greeting and escorting customers. The waiter is responsible for taking the order and serving these orders to the customers on committed time. And the success of a full-service operation is not possible without the successful completion of each activity (Walker, 2010).

The front office is the hub of communication for the hotel. The guests drive the communication as their actions trigger most communication. Describe how and for what purposes the front office and other areas in the Rooms Division communicate. In any hotel Room division plays a very important role in the process of the hotel working. The dining room managers are responsible for services, seating arrangements, and the supervision of staff and have direct contact with visitors. This department is a combination of housekeeping and the front desk.

Room division and the front office can communication regarding the hotel’s promotional plans, and cost-cutting activities, and they can discuss the marketing and operational strategy, and both departments can communication-related to the hotel’s problems and their solutions (Walker, 2010).