How E. W. Tipping Foundation Is Serving the Society in an Appropriate Manner - Statistics Project Example

Critical Analysis of Reported Category One and Category Two Incident Data Executive Summary E. W. Tipping Foundation has over the years stood forward towards helping the disabled and deprived within the Australian society. The organisation has been making significant efforts in terms of identifying the ups and downs within the incident count cases such as Out Of Home Care (OOHC) and disabilities. Subsequently, the main focus of this paper is towards evaluating the quarterly reports of the incident cases that are published by this foundation so as to understand the trend regarding how this organisation is serving the society in an appropriate manner. Moreover, certain recommendations will also be made regarding how the loopholes within this service can be identified and improvised accordingly. Table of Contents Introduction and Aims of the Report 3 Discussion 4 Programs and Steps Required For Reporting the Category One Incident 4 4 Quarter Pattern of the OOHC Cases (1st July 2013 to 30th June 2014) 4 Detailed Critical Analysis of the OOHC and the Disability Cases with Graphical Representation and Appropriate Recommendations 8 Programs and Steps Required For Reporting the Category Two Incident 13 Distribution of Cases In Accordance with Region and Month 17 Conclusion 19 References 20 Introduction and Aims of the Report E. W. Tipping Foundation is primarily a non-profit organisation mostly operational in the area of Victoria, Australia. The foundation aims towards fostering the concepts of social justice and human rights through its community development programmes and services. The foundation started its functions in terms of providing aid to the disabled individuals and till date has steadily prevailed towards broadening its structure in terms of providing support towards family services. By taking into consideration the development trend, this report will mostly focus towards critically analysing the incident data that has been provided in the category 1 and category 2 lists (NSW Government, n.d.). This critical incident analysis paper also aims to understand the present trends within this non-profit organisation’s services and makes appropriate recommendations regarding how the quality of the services can be improvised. Correspondingly, the graphical representations of the provided data have also been incorporated. Discussion Programs and Steps Required For Reporting the Category One Incident The data regarding the number of incident cases and the client count of the three quarters has been provided and has also been critically described using the graphical representations. The entire critical analysis has been segregated into two specific categories. The first category is regarding the ‘Out of Home Care (OOHC)’ and the second one is the ‘disability cases’. The number of clients in the case of OOHC has been measured to be 38 and the total number of clients that has been determined under the disability case is 796 (E. W. Tipping Foundationa, 2013). 4 Quarter Pattern of the OOHC Cases (1st July 2013 to 30th June 2014) 1st July 2013 to 30th September 2013 (Q1) In accordance with the provided reports, the total number of incident cases belonging to category 1 for the month duration from 1st July 2013 to 30th September 2013 has been recorded as 32. Out of this recorded incident count, a total of 16 cases were categorised to be under OOHC and the remaining 16 were categorised to be under disability (E. W. Tipping Foundationa, 2013). Source: (E. W. Tipping Foundationa, 2013) From the provided graph and the monthly count representation, it can be comprehended that maximum number of the OOHC cases during this quarter occurred in the month of September. For the appreciable part, it can be stated that all the identified cases during this quarter have been addressed as well as solved and none of the cases have been left pending. In total, a percentage figure of 50% OOHC cases has been recognised for this quarter and the remaining 50% is of the disability cases (E. W. Tipping Foundationa, 2013). 1st October 2013 to 31st December 2013 (Q2) The total number of incident count for the 2nd quarter was recorded to be 39. Out of this count of 39, approximately 21 cases were categorised under OOHC which corresponds to about 55.84% whereas the disability cases in this context was about 44.16% (E. W. Tipping Foundationb, 2013). Source: (E. W. Tipping Foundationb, 2013) The depicted graph describes the monthly count of OOHC and the disability case for the quarter period of the above mentioned date. By taking into consideration the previous quarterly graph, it can be stated that there has been an increase in the OOHC case count from being 16 to 21 (i.e. +5). Moreover, an increase has been observed specifically in the month of November. The report also mentioned regarding the pending status of one unaddressed case that has been later shut down under the order of human resource department (E. W. Tipping Foundationb, 2013). 1st January 2014 to 31st March 2014 (Q3) In the similar context to the above two quarters, the third quarter in category 1 received an incident count of 33 out of which 7 cases are still kept in a pending state. Moreover, a count of 15 cases has been demarcated under the Child Youth and Family Service stream which comprises 45.45% of the total accounted case counts and 54.54% is the total number of accounted disability cases (E. W. Tipping Foundationc, 2013). Source: (E. W. Tipping Foundationc, 2013) In comparison with the previous two quarters for category 1, the third quarter has subsequently received less number of incident counts. Incidentally, it can be stated that the count within the OOHC incident cases has shown a declining trend in the initial phase of the year2014 as compared to the year 2013. However, as a detrimental aspect, a specific factor can be identified regarding the increased count of pending cases in comparison with the previous year (E. W. Tipping Foundationc, 2013) 1st April 2014 to 30th June 2014 (Q4) The below projected graph represents the identified count related to category 1 cases for the fourth quarter. In accordance with the graph, the total encountered cases are about 31. Out of this calculated figure, an approximate percentage of 64.51% cases has been categorised under child youth and family service cases and the remaining 35.49% are registered under disability cases. Thus, by considering the disability cases percentage, it can be stated that the encountered case count for the fourth quadrant has significantly come down. This might be due to the effective functionality of the system or may be due to the inefficiency in the case reporting procedure (E. W. Tipping Foundationd, 2014). Source: (E. W. Tipping Foundationd, 2014) Detailed Critical Analysis of the OOHC and the Disability Cases with Graphical Representation and Appropriate Recommendations The plotted graph and the tabular representation for all the two OOHC and four disability quarters have been provided hereunder: Tabular Representation 1st July 2013 to 30th September 2013 50 percentage accounted 1st October 2013 to 31st December 2013 Elevated 55.84 percentage By taking into consideration the provided graph regarding the changing trend of OOHC cases, it can be witnessed that the percentage count with the number of OOHC addressed cases in the year 2013 has gone up. However, if the OOHC count is compared to that of the changing trend within the cases addressed under the disability criteria, it can be stated that a decrease has been observed in the number of disability cases as represented in the graph. Tabular Representation 1st July 2013 to 30th September 2013 50 percentage accounted 1st October 2013 to 31st December 2013 Downsized to 46.16 percentage 1st January 2014 to 31st March 2014 Again Elevated to 45.45 percentage 1st April 2014 to 30th June 2014 Again downsized to 35.49 percentage Moreover, by taking into consideration both the graphs, it can be stated that the accounted proportion of OOHC cases is much less compared to the disability cases if the client popultaion is also taken into account. Subsequently, there has been a percentage rise within the OOHC cases by the end of the year 2013 (E. W. Tipping Foundation, 2014). Risk Factor to the Organisation The decrease in the percentage of the accounted incidents can generally be considered as an indicator of two significant factors. The first factor is that this E. W. Tipping Foundation organisation has been making significant efforts in terms of providing aid to the needier. The second factor is however completely opposite to the first factor. I.e. the organisation is not efficient enough in terms of identifying the appropriate number of cases which in turn increases the risk of jeopardising the reputation of the foundation. Deterioration in the service quality can also be a side effect of such ignorance. Furthermore, the cases of OOHC have been found to be more prominent in the areas of ‘Gippsland’ and ‘Grampians’ leaving the areas completely unaccounted. For instance, areas such as ‘Metro’ and ‘Barwon’have not accounted for any such occurences of OOHC cases. Therefore, recommendations to the E. W. Tipping Foundation in this context include bringing about efficiency and precision in the case reporting structure. Moreover, since the entire reporting system is based on appropriateness of both the quantified and qualified data, thus effeciveness is needed to be brought about in the data collection procedures. The local authorities within the uncharted areas should make efforts towards the collection of factorial details in order to determine the number of OOHC and disability related cases within such areas that have not been accounted. This will gradually facilitate to improve effectiveness of the services. In terms of disability cases such as child youth along with family services, an increase has been observed in the three provided quarterly data. Recommendations in this context migtht include bringing about efficiency in the learning and development programs in order to make the operational bodies effective enough in responding to the undetermined situation (E. W. Tipping Foundationd, 2013). The enacted programs are also needed to be continuously evaluated and amended under the appropriate observation of the organisational leaders within every region and governing bodies such as Client Outcomes and Service Improvement (COSI). The information sharing and the induction programs targeted towards identifying the category 1 incidents are also needed to be upgraded eventually to improve the service efficiency. Programs and Steps Required For Reporting the Category Two Incident Similar to category 1, the category 2 cases also comprise OOHC and disability cases in case of quarter 2. The graphical representation and the detailed explanation have been provided subsequently. Moreover, in accordance with the provided data, the records of category 2 incident data have been considered from the second quarter. 1st October 2013 – 31st December 2013 (Q2) Source: (E. W. Tipping Foundatione, 2013). For the second quarter, total number of identified incident cases= 219 Total percentage of cases encountered under OOHC= 68.49 Total percentage of cases encountered under Respite= 0.45 Total percentage of cases encountered under Disability= 31.05 Thus, it can be stated that the percentage of OOHC accounted cases holds a much higher ground as compared to disability and respite accounted cases. 1st January 2014 – 31st March 2014 (Q3) For the third quarter, total number of identified incident cases= 237 Source: (E. W. Tipping Foundationf, 2013). Total percentage of cases encountered under Child Youth and Family Service= 57.80 Total percentage of cases encountered under Respite= 7.17 Total percentage of cases encountered under Traffic Accident Commission= 1.26 Total percentage of cases encountered under Disability Community Individual= 7.17 Total percentage of cases encountered under Residential Disability= 26.58 By interpreting the provided graphical data of the second quarter, it can be observed that the encountered child youth and family service cases still dominate over the other identified disorder types (E. W. Tipping Foundationf, 2013). 1stApril 2014 – 30thJune 2014 (Q4) For the third quarter, total number of identified incident cases= 184 Total percentage of cases encountered under Child Youth and Family Service = 61.95 Total percentage of cases encountered under Respite= 1.08 Total percentage of cases encountered under Traffic Accident Commission= Nil Total percentage of cases encountered under Disability Community Individual= 10.86 Total percentage of cases encountered under Residential Disability= 26.08 Source: (E. W. Tipping Foundationd, 2014) The comparative graphical representation of the three quarterly data has been provided hereunder: Source: (E. W. Tipping Foundationd, 2014) From the provided graph, it can be apparently comprehended that apart from OOHC cases that have drastically reduced after the second quarter, other forms of cases such as Child Youth and Family Service, Respite, Traffic Accident Commission, Disability Community Individual, and Residential Disability have come up in category 2 which were not encountered within category 1. Moreover, the areas that have been subjected to these cases include Gippsland, Grampians, Loddon Mallee and Metro. By comparing the identified cases within these mentioned areas with the previous quarterly data, it can be stated that the case encountered within the area of Metro has subsequently came down in the final quarter in comparison with the previous quarter. Moreover, in terms of matching up with the industrial standards and best practices, it can be stated that the above projected reports do find an alignment with the industrial standards as described within the article of ‘Create Foundation’ by McDowall (2013). Correspondingly, since the entire set of organisations operating in the industry are being regulated by the human resource department of Australia, so it can be asserted that all the case identifications and factual data are structured by taking into consideration the industry’s number and type of output report. The differences that can be taken into account for finding links to the theory is regarding the ways in which the incident identification and the data recording procedure get carried out. This is due to the fact that within Australia, both the governmental and the non-governmental organisations collaboratively participate in terms of handling the out of home care and disability related cases. Distribution of Cases In Accordance with Region and Month 3rd Quarter Data 4rh Quarter Data (E. W. Tipping Foundationd, 2014) The two provided graphs validate the above mentioned statements regarding the distribution of the other identified incident cases within different geographic locations. Thus, for the recommendation part, it can be stated that improvement and supervision measures are needed to be brought about in the case reporting and the audit functions. This is due to the fact that with more number of cases encountered, the effectiveness of the system will appropriately improve with appropriate strategy building tactics. The staff training procedures are also needed to be improvised so as to make them capable enough in terms of identifying the key trends and factors associated with the functioning of the foundation (E. W. Tipping Foundationd, 2014). Conclusion Consequently, by taking into consideration all the above discussed facts, it can be stated that the provided data for this case has been appropriate enough in terms of identifying the functionality and the efficiency of E. W. Tipping. However, multiple loopholes have also been identified within their functionality that need to be addressed in an appropriate manner so that all the unidentified incident cases can be brought to the limelight and required services can be rendered to the individuals who are in immediate need of them. References E. W. Tipping Foundation, 2013. Category 1 Incident Report – Summary. Service Division Annual Plan, pp. 1-5. E. W. Tipping Foundationb, 2013. State – Wide Category 1 Incident Reports Summary. Quarter 2, pp. 1-9. E. W. Tipping Foundationc, 2013. State – Wide Category 1 Incident Reports Summary. Quarter 3, pp. 1-13. E. W. Tipping Foundationd, 2014. Category 1 & 2 Incident Reports Summary. Quarter 4, pp. 2-10. E. W. Tipping Foundatione, 2013. State – Wide Category 2 Incident Reports Summary. Quarter 2, pp. 2-7. E. W. Tipping Foundationf, 2013. State – Wide Category 2 Incident Reports Summary. Quarter 3, pp. 1-8. McDowall, J. J., 2013. Experiencing Out-of-Home Care in Australia. The Views of Children and Young People, pp.1- 172. NSW Government, No Date. Out-of-Home Care. Home. [Online] Available at: http://www.community.nsw.gov.au/docs_menu/for_agencies_that_work_with_us/our_funding_programs/oohc.html [Accessed July 09, 2014]. Read More