Hotel management questions(answer each questions with few sentences) - Essay Example

What are some of the losses likely to affect a hospitality operation? The losses that can affect the hospitality operation of a hotel are the loss of costumers, value and quality environment How can hotels respond to employee theft?The management is supposed to take care of the initiatives that should be taken, the employees should be interviewed privately and then legal actions should be taken if the property of hotel is not returned. What can the human resources department do to screen potential employees?

The human resources department can analyze the progress report of the employee by viewing its progress in last six monthsWhat is an exit interview? How can it be useful?Exist interview is a kind of a survey conducted with an individual who is separating from an organization, it occurs between the employee and the organization. Responses to the questions asked in exist interview can be helpful in knowing the reasons behind the separation of an employee and the organization. Should guests be able to make direct 911 calls from the guestroom?

Why or why not?The guests should be allowed to make direct 911 calls from the guestroom, this way many cased of emergency could be handled at an early stage without causing a big damageWhat security procedures should housekeeping staff follow when cleaning a guestroom?The housekeeping staff should take care of the things left by the guests in the room, anything found in an appropriate place should be informed to the management and the owners, Why “division of duties” is considered the most important principle of internal control?

Until and unless division of duties among the staff and employees is fairly done it is hard to control the internal environment. The division of duties is able to promote healthy environment of the hotelWhat steps can hotels take to make swimming pool areas safer? Swimming pools are the sensitive areas of a hotel, adults and young, both are attracted to swimming, the hotel should heir a trainer and should adopt some security resources that can help in emergencyWhy are accurate reports and records important to an operation’s overall security/safety program?

Accurate reports records accurate information and hits the audience with genuine information; the information from the reports can be derived for future useful purposes. What actions can a hotel take in response to a problem group that is already on-site?Hotels should technically handle the situation, the crowd from the site should be eliminated in order to handle the situation, and the next thing a hotel management needs to acquire is to bring the problem group in face to face conversation.