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For better results, all the workers in the organization should participate in the approach. This is because teamwork is part of all the processes taking place in the organization such as processing, product services, and sales.
To attain the preferred results, various stages have to be undergone. The strategic plan should be revised to make sure that it incorporates with the organization. It is through this revision that past strategies and initiatives will be highlighted. Any weaknesses will be noted and given priority in the new strategic plan to make sure it works.
Remarkably, the customer is presumed to be right; hence, his/her voice should be heard and attended to. Employees should collect data from customers on their views on the product and customer satisfaction. Analyzing the data will help in the provision of the right product standards and qualities.Additionally, a strategic implementation plan will be launched to improve on the quality of the food produced to ensure that it is unique and acquires a larger market share. It should have its goals and objectives.
The planned strategic change has to be embraced by all the employees in order to work hence the human resource department has got involved. It will help in the provision of new ideas to employees who will reflect them in their processing, marketing, and sales departments. To facilitate the change, resources must be pumped in the projects. They may be obtained from loans, capital, profits, or equities. They will be used to improve product quality and manage supply channels to ensure that the customer is satisfied on the produced foods. Quality management will help monitor changes to suit customer preferences leading to increased sales and profits.
Internally, it may be arrived at through training, coaching and motivating the employees who will in turn provide good results in the issue of quality management. Externally, good relations with the suppliers will ensure supply of
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Taguchi defined quality as loss to society while Deming defined quality as predictable degree of uniformity (Chua et al., 2007). ISO 9000 : 2005 (E) defined quality as degree to which a set of inherent characteristics fulfills requirements (Peach, 2003). Similarly, a quality system is defined as interaction of organizational processes and resources to implement a quality management system (Hoyle, 2009).
Continuous improvement, transparency, long term sustainability, and legal and ethical compliance are the objectives of ISO 9001:2008 QMS practices in common (Dudek-Burlikowska & Szewieczek 2009). Effective QMS will enable an organisation to deliver the desired product/service on time consistently, create a good working environment for employees (Hor et al 2008, p.
The United Kingdom is apt and concurs with the rest of the world in this aspect (Petersons 2011). Specifically, this report focuses on the basic aspects of such provisions of the central government and the associated mitigations, that is, the regulations for the success of its high profile projects (Khosrowpour, 2006).
Organizations are distinct in terms of the service or products they offer in the market. All organizations have always referred to Customer as being the King and so maintenance and providing of the best quality service and product to these customers also is high priority.
Quality Management Systems have been sought for by organisations and businesses to suit their products and services to customers' satisfaction and specification. In the end, the organisation is benefited out of the customers' satisfaction and recommendation.
There may also be a case that the employees are not fully committed towards delivering quality in the offerings. Whatever be the cause, the end result in constant, i.e. customer dissatisfaction that may
PepsiCo engages in the production of cereal-based food products. Within a projected time line, the corporation intends to adopt standards of production that match the health concerns of its global market and adopt a service oriented approach in targeted
Delivering quality goods and services to the society is an important objective for ethical business institutions. Moreover, in order to sustain the pressures of complex competition and to remain as a preferred brand in the minds of consumers, it is essential that high-quality goods and services are delivered.
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