Public and Nonprofit Organizations - Assignment Example

To receive these social security benefits, the clients are entitled to social security taxes. These taxes are deducted from the workers’ earnings. This is part of the agency’s plan to achieve its goal. Through the applications to get these benefits, the leaders in the agency can identify their clients. The managers then come up with an inventory that tries to look at the strengths and weaknesses of the customers and that of the organization about the opportunity at hand.

When the customers are being involved in the process of delivering the services, they are briefed on the vision of the organization. It is from there where they can comply with the requirements regarding the delivery of services. This motivates them to get more involved in the operations of the organization, hence enabling the organization to meet its target goals (Ethridge, & University of Michigan, 1997).

According to my, setting up a strategic plan in which the customers are involved is recommendable in ensuring that the organization succeeds in its overall mission.

Assignment 2

Shared organizational values

In an organization, individual members have different values that relate to their conduct. These values, when merged with the values perpetuated in the code of conduct of the organization, give a direction to the organization. An organization that bears and is guided by the values set enables the members to work in harmony. This makes it easy for an organization to achieve its goal (Ghosh, 2005).

Managers are mandated to impart shared values of the organization to their employees. They impart the meaning of the shared values to the events of the organization. For instance, a social events or training seminars are some ways through which shared values can be imparted to employees by their managers (Moyles, 2006).

 In my workplace, for instance, the manager organizes training seminars for employees. In one of these seminars, he tried to relate it to the shared organization values we had. He used teamwork, customer service, service quality, and respect for employees, innovation, and striving for excellence as some of the values to be incorporated in the training seminar. These happen to be some of the shared values within our organization. Our manager devised ways through which these values were taught within the proceedings of the seminar (Kouzes, & Posner, 2010).

Some of the ways he used included:

1. critically tackling the questions raised by the employees,
2. Employing teamwork in the training session in conjunction with the other managers,
3. respecting opinions given by the employees,
4. inviting employees to make suggestions on how to conduct the seminar, and
5. Enhancing a healthy competitive environment by having presents for the best answers to the questions posed during the seminar.

By the end of the seminar, all the members of the organization had learned We found the seminar effective in enhancing our application of the shared values within our organization. The manager had used the organization’s shared values to the possible effect.