Legacy Leader in the Hospitality Industry - Essay Example

Summary

"Legacy Leader in the hospitality industry" paper argues that a legacy leader knows that the success of the organization depends on the productive and heartfelt performance of the employees. It is all about motivating the members of the organization to serve its customers with warmth and enthusiasm…

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Legacy Leader in the Hospitality Industry

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Subject: Management
Type: Essay
Level: Ph.D.
Pages: 1 (250 words)
Downloads: 4
Author: muellershad

Extract of sample "Legacy Leader in the Hospitality Industry"

But these definitions depend on the nature of the organization where the leader is situated. A legacy leader in the hospitality industry gives much importance to employee engagement and customer satisfaction. One remarkable example of a legacy leader in the hospitality industry is J. Willard Marriott. The leadership legacy of the father, J. Willard Marriott, was passed on to his son, J.W. ‘Bill’ Marriott (Burwash, 2008). Admired throughout the hospitality industry for his practical approach to leadership, J.W. Marriott has developed a reputable culture that focuses on the people and acknowledges the value they endow the organization with.

He is a perfect example of a legacy leader because he emphasizes the importance of a positive employee culture. He also values diversity and continuously tries to build a multicultural workforce. He only wants the best for their customers. He embraces the doctrine of kindness, sympathy, and compassion.

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