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Communication, Conflict and Decision-Making - Essay Example

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Through communication, people facilitate the low of information and ideas from one source to another. An ideal communication process requires the presence of a message sender and a message…
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Communication, Conflict and Decision-Making
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Download file to see previous pages At this juncture, we will acknowledge that communication meets some barriers, which hinders effective delivery of information to the intended parties. Unsuccessful communication results in conflict of opinions or ideas among the involved parties. In communication, conflict results when there is a dissonance or incompatibility of ideologies and beliefs held by the parties involved. Although conflict may results in both negative and positive consequences, this social dissonance may enhance maturity of social skills among the involved individuals. Conflict management entails employment of mechanisms that facilitate development of positive consequences from a social disagreement. Effective conflict management exercises enhance learning among members of a society on how to handle incompatible opinions in future. Conflict management incorporates the aspect of decision making in solving an underlying problem. A conflict ends after one or both parties involved select the best course of action from the available alternative courses of action (James, 2009).
From a theoretical perspective, conflicts form an inherent element in social relationship. Within any given social setting, people subscribe to different beliefs and values in life. Therefore, conflicts arise in any society comprising of members with varied philosophical patterns (Erich, 2011). Courtesy of cultural norms, individuals possess natural mechanisms meant to facilitate conflict resolution processes whenever a conflict arises. Effective communication forms the basis of conflict resolution mechanisms. It is through a health conveyance of information between two parties that a conflict reaches a positive end (Stacks & Michael, 2008). I applied some theoretical elements of conflict resolution in past social experiences unknowingly. As a student, I usually fall into conflict situations with friends and ...Download file to see next pagesRead More
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